Hi Brian, Just a word of advice
Although I realize that you are quite displeased with your current service levels from WISP-Router (right or wrong, I don't know enough about the story to make an appopriate judgement), immediately calling your credit card company and filing a fraud complaint / dispute is one way to BURN YOUR BRIDGE with that particular vendor Then again, posting a flame against them across public listservs doesn't really help either... -Charles ------------------------------------------- WiNOG Austin, TX March 13-15, 2006 http://www.winog.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Rohrbacher Sent: Tuesday, January 24, 2006 12:44 PM To: [EMAIL PROTECTED]; wireless@wispa.org Subject: [WISPA] wisp-router Anyone ever have trouble with them. FYI They just informed me it is my fault they didn't ship me out what I paid for. I've never done anything with Mikrotik. I ordered what a friend told me to, I don't know what anything looks like, I assumed when I looked in the box it was all there. Well, I have Butch lined up an am ready to use it and...imagine that, I'm missing parts. Maybe I didn't call within the first 7 days. Who gives a fart! Be warned. I just got screwed. Credit card dispute to the rescue again. Ahh, this just pisses me off. I should get what I paid for. I don't lie. I know I didn't get the part. Speaking of not getting it. Don't these people know the customer (ME) is always right? I can't get away with this crap with my subs, that's for sure. Just so ya'll know, when I first called, the guy I talked to said it looked like it might not have been shipped. They would look into is and call me back. I was happy and thinking how I would post to the list and say how fast they helped me and solved my problem. Nope. Not today. I was promptly called back and blamed for their poor quality control. Also, where can I order a RB564 Daughterboard to replace the one the "ups guy must have stole"? Not wisp-router. Need it overnight. -- Brian Rohrbacher Reliable Internet, LLC www.reliableinter.net Cell 269-838-8338 "Caught up in the Air" 1 Thess. 4:17 -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
