I'm just curious what everybody is charging their residential and 
business customers for a truck roll to fix problems with the wisp 
subscriber equipment.

We've always tried to get the customer to pay something, especially when 
we have to replace equipment that goes bad. It's often turns into a 
whole ordeal where the customer gets mad, threaten to switch services, 
etc. We mainly use Alvarion equipment which is pretty reliable, but when 
they go bad, they're expensive to replace.

Like to hear how others are doing it.

Thanks,

-- 

Jon Roux
Webjogger Internet Services
http://www.webjogger.net
845.757.4000




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