Do you know what they changed the passwords to on the TWC cable modems?
Send me a note offlist if you would =)

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

"The secret to creativity is knowing how to hide your sources."
--- Albert Einstein


On Mon, Dec 28, 2009 at 1:18 PM, Robert West <[email protected]>wrote:

> The tip of on the one I had Sunday was that the Time Warner gateway router
> was also reset.  Mr. Nobody was reset happy.  I left a note for the manager
> to call TW to have them dumb down that modem/router of theirs so I can
> reconfigure the camera system to talk to the outside.  Not allowed in the
> customer side of the TW routers ever since it was discovered anyone could
> get into the admin functions from the web interface.  Nice.
>
> Bob-
>
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On
> Behalf Of Josh Luthman
> Sent: Monday, December 28, 2009 1:14 PM
> To: WISPA General List
> Subject: Re: [WISPA] Being Rude to Customers
>
> > Yeah, I've seen a few Linksys routers that were reset even though our
> little
> >sticker was intact; I'm quite confident they occasionally go bonkers all
> on
> >their own.
>
> They most certainly do.  Engenius devices do it, too.  I think it is power
> related - some surge comes through and for whatever reason the device must
> factory default.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> "The secret to creativity is knowing how to hide your sources."
> --- Albert Einstein
>
>
> On Mon, Dec 28, 2009 at 1:08 PM, David E. Smith <[email protected]> wrote:
>
> > On Mon, Dec 28, 2009 at 12:03, Marlon K. Schafer <[email protected]
> > >wrote:
> >
> > > We just bill people if they reset the routers.
> > >
> > > Though I've had enough people tell me that they didn't reset them that
> > I'm
> > > convinced that the Linksys units WILL reset themselves.  No one pushing
> > any
> > > buttons.
> >
> >
> > If the customer brings the router into us, we don't bill them to
> > reconfigure
> > it (it only takes maybe five minutes to do), but if they refuse to
> believe
> > it's the router and we go to their location we do bill for the truck
> roll.
> >
> > Yeah, I've seen a few Linksys routers that were reset even though our
> > little
> > sticker was intact; I'm quite confident they occasionally go bonkers all
> on
> > their own.
> >
> > David Smith
> > MVN.net
> >
> >
> >
> >
>
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