Almost too obvious to point out, but we have a web-based app which opens (full-sized) new windows sometimes, and in training, I often have people say "what happened to the Back button? It doesn't work!" -- if they're running a maximised Windows browser, a new window opening is often indistinguishable from navigation to another page. These are not the kind of users who will look down at the taskbar and notice a second window icon for IE and figure it out for themselves.
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"Have You Validated Your Code?"
John Horner (+612 / 02) 9333 2110
Senior Developer, ABC Online http://www.abc.net.au/
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