I configured Entourage EWS in another computer and took the log of a successful 
connection and I compared the log with my setup. Beginning of the account 
creation is exactly the same. When it comes to Entourage Exchange Autoconfigure 
part there is only one difference at the "TimeZoneDefinition". Below is the 
exact text of a successful connection and the failed connection.

Successful connection:  <t:TimeZoneContext><t:TimeZoneDefinition Id="Georgian 
Standard Time"/></t:TimeZoneContext></
failed connection:              <t:TimeZoneContext><t:TimeZoneDefinition 
Id="(null)"/></t:TimeZoneContext></

Both logs are from the same account setup, i.e. exchange server is the same. I 
assume the timezone related info is not coming from the server but rather is 
being send from my client to the server. 

I checked the date and time settings of my mac and the correct timezone is 
selected. Can you suggest anything to fix this?

Regards,
Tevfik



On 13 Nov 2009, at 19:08, ext William Smith wrote:

> In Entourage 13.0.0, go to Entourage menu --> Preferences... --> General
> Preferences --> General and enable "Enable logging (troubleshooting". This
> is a new feature only in the EWS version of Entourage.

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