Exchange Server 2007 SP1 Version: 8.2.176.2

> From: ext Nadyne Richmond <[email protected]>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <[email protected]>
> Date: Tue, 17 Nov 2009 03:10:13 +0100
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <[email protected]>
> Subject: Re: exchange server connection problem after 13.0.3 update
> 
> Do you know which version of Exchange you're connecting to?  Exchange 2007
> or 2010?
> 
> 
> On 11/16/09 12:36 AM, "[email protected]" <[email protected]>
> wrote:
> 
>> What I found from the log files is that no matter if your account is
>> previously set or not EWS is doing the Autodiscover during the startup. If
>> the TimeZoneDefinitionId is being sent as "null" Exchange server returns
>> 18500 error and it goes into the loop.
>> 
>> As I mentioned in my other mail, after figuring out that detail, I checked
>> the timezone information on computer and Entourage.
>> 
>> Only problem seems to be that computer is set to "GTM+4 Dubai" and Dubai is
>> not defined as a timezone in Entourage.
>> 
>> I changed the computer timezone to GMT+4 Muscat and now the log file shows
>> the TimeZoneDefinitionId="Arabian Standard Time" and connection is ok.
>> 
>> It just cost me at least 10 uninstall/reinstall and numerous trials to
>> restore configuration files from my previous backups :-((
>> 
>> 
>> 
>> 
>>> From: ext William Smith <[email protected]>
>>> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
>>> <[email protected]>
>>> Date: Sun, 15 Nov 2009 22:20:18 +0100
>>> To: Entourage Help Page mailing list <[email protected]>
>>> Subject: Re: exchange server connection problem after 13.0.3 update
>>> 
>>>> Successful connection: <t:TimeZoneContext><t:TimeZoneDefinition
>>>> Id="Georgian
>>>> Standard Time"/></t:TimeZoneContext></
>>>> failed connection:   <t:TimeZoneContext><t:TimeZoneDefinition
>>>> Id="(null)"/></t:TimeZoneContext></
>>> 
>>> I have no idea why time zone would affect setup or connection. I could
>>> understand that a problem might occur if your computer's clock weren't
>>> properly synchronized. Be sure to check that as well.
>> 
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