Sorry, I missed this one.
Exchange Server 2007 SP1 Version: 8.2.176.2
OSX Snow Leopard 10.6.2


> From: ext Nadyne Richmond <[email protected]>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <[email protected]>
> Date: Tue, 17 Nov 2009 04:57:00 +0100
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <[email protected]>
> Subject: Re: exchange server connection problem after 13.0.3 update
> 
> Also, which version of OS X are you using?  10.4.11, 10.5.8, 10.6.2,
> something else?
> 
> 
> On 11/16/09 6:10 PM, "Nadyne Richmond" <[email protected]> wrote:
> 
>> Do you know which version of Exchange you're connecting to?  Exchange 2007
>> or 2010?
>> 
>> 
>> On 11/16/09 12:36 AM, "[email protected]" <[email protected]>
>> wrote:
>> 
>>> What I found from the log files is that no matter if your account is
>>> previously set or not EWS is doing the Autodiscover during the startup. If
>>> the TimeZoneDefinitionId is being sent as "null" Exchange server returns
>>> 18500 error and it goes into the loop.
>>> 
>>> As I mentioned in my other mail, after figuring out that detail, I checked
>>> the timezone information on computer and Entourage.
>>> 
>>> Only problem seems to be that computer is set to "GTM+4 Dubai" and Dubai is
>>> not defined as a timezone in Entourage.
>>> 
>>> I changed the computer timezone to GMT+4 Muscat and now the log file shows
>>> the TimeZoneDefinitionId="Arabian Standard Time" and connection is ok.
>>> 
>>> It just cost me at least 10 uninstall/reinstall and numerous trials to
>>> restore configuration files from my previous backups :-((
>>> 
>>> 
>>> 
>>> 
>>>> From: ext William Smith <[email protected]>
>>>> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
>>>> <[email protected]>
>>>> Date: Sun, 15 Nov 2009 22:20:18 +0100
>>>> To: Entourage Help Page mailing list <[email protected]>
>>>> Subject: Re: exchange server connection problem after 13.0.3 update
>>>> 
>>>>> Successful connection: <t:TimeZoneContext><t:TimeZoneDefinition
>>>>> Id="Georgian
>>>>> Standard Time"/></t:TimeZoneContext></
>>>>> failed connection:   <t:TimeZoneContext><t:TimeZoneDefinition
>>>>> Id="(null)"/></t:TimeZoneContext></
>>>> 
>>>> I have no idea why time zone would affect setup or connection. I could
>>>> understand that a problem might occur if your computer's clock weren't
>>>> properly synchronized. Be sure to check that as well.
>>> 
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