Also, which version of OS X are you using? 10.4.11, 10.5.8, 10.6.2, something else?
On 11/16/09 6:10 PM, "Nadyne Richmond" <[email protected]> wrote: > Do you know which version of Exchange you're connecting to? Exchange 2007 > or 2010? > > > On 11/16/09 12:36 AM, "[email protected]" <[email protected]> > wrote: > >> What I found from the log files is that no matter if your account is >> previously set or not EWS is doing the Autodiscover during the startup. If >> the TimeZoneDefinitionId is being sent as "null" Exchange server returns >> 18500 error and it goes into the loop. >> >> As I mentioned in my other mail, after figuring out that detail, I checked >> the timezone information on computer and Entourage. >> >> Only problem seems to be that computer is set to "GTM+4 Dubai" and Dubai is >> not defined as a timezone in Entourage. >> >> I changed the computer timezone to GMT+4 Muscat and now the log file shows >> the TimeZoneDefinitionId="Arabian Standard Time" and connection is ok. >> >> It just cost me at least 10 uninstall/reinstall and numerous trials to >> restore configuration files from my previous backups :-(( >> >> >> >> >>> From: ext William Smith <[email protected]> >>> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage >>> <[email protected]> >>> Date: Sun, 15 Nov 2009 22:20:18 +0100 >>> To: Entourage Help Page mailing list <[email protected]> >>> Subject: Re: exchange server connection problem after 13.0.3 update >>> >>>> Successful connection: <t:TimeZoneContext><t:TimeZoneDefinition >>>> Id="Georgian >>>> Standard Time"/></t:TimeZoneContext></ >>>> failed connection: <t:TimeZoneContext><t:TimeZoneDefinition >>>> Id="(null)"/></t:TimeZoneContext></ >>> >>> I have no idea why time zone would affect setup or connection. I could >>> understand that a problem might occur if your computer's clock weren't >>> properly synchronized. Be sure to check that as well. >> >> -- >> YouTalk mailing list >> List address: [email protected] >> List information: http://entourage.mvps.org/support_options/list.html >> List moderator: [email protected], [email protected] >> To unsubscribe: mailto:[email protected]?subject=unsubscribe >> > > -- > YouTalk mailing list > List address: [email protected] > List information: http://entourage.mvps.org/support_options/list.html > List moderator: [email protected], [email protected] > To unsubscribe: mailto:[email protected]?subject=unsubscribe > -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
