Do you know which version of Exchange you're connecting to? Exchange 2007 or 2010?
On 11/16/09 12:36 AM, "[email protected]" <[email protected]> wrote: > What I found from the log files is that no matter if your account is > previously set or not EWS is doing the Autodiscover during the startup. If > the TimeZoneDefinitionId is being sent as "null" Exchange server returns > 18500 error and it goes into the loop. > > As I mentioned in my other mail, after figuring out that detail, I checked > the timezone information on computer and Entourage. > > Only problem seems to be that computer is set to "GTM+4 Dubai" and Dubai is > not defined as a timezone in Entourage. > > I changed the computer timezone to GMT+4 Muscat and now the log file shows > the TimeZoneDefinitionId="Arabian Standard Time" and connection is ok. > > It just cost me at least 10 uninstall/reinstall and numerous trials to > restore configuration files from my previous backups :-(( > > > > >> From: ext William Smith <[email protected]> >> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage >> <[email protected]> >> Date: Sun, 15 Nov 2009 22:20:18 +0100 >> To: Entourage Help Page mailing list <[email protected]> >> Subject: Re: exchange server connection problem after 13.0.3 update >> >>> Successful connection: <t:TimeZoneContext><t:TimeZoneDefinition Id="Georgian >>> Standard Time"/></t:TimeZoneContext></ >>> failed connection: <t:TimeZoneContext><t:TimeZoneDefinition >>> Id="(null)"/></t:TimeZoneContext></ >> >> I have no idea why time zone would affect setup or connection. I could >> understand that a problem might occur if your computer's clock weren't >> properly synchronized. Be sure to check that as well. > > -- > YouTalk mailing list > List address: [email protected] > List information: http://entourage.mvps.org/support_options/list.html > List moderator: [email protected], [email protected] > To unsubscribe: mailto:[email protected]?subject=unsubscribe > -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
