I dont know which Dell computer you have, but on most when the splash screen comes up you can use the Dell diagnostic tool. Press f12 but have a look here first:
http://nees.umn.edu/facilities/specifications/office/prod_doc/dell_op tiplex_gx280/user_guide/tools.htm Personally I would take the modem out first and see if I could get it back to booting into windows. Leslie --- In [email protected], "ayotte218" <[EMAIL PROTECTED]> wrote: > > Still can't get far enough into it to do any of this....still can't > get past the splash screen. It just hangs there. Can't control, > alt, delete-nothing. > > > --- In [email protected], "Jim" <jpurcell@> wrote: > > > > Louise, > > > > > I can appreciate that advice, Jim, but I cannot get past the Dell > > > splash screen. Therefore, I cannot install. > > > > Here's anpther way to update the drivers. Start, Control Panel, > System, > > Hardware, Device Manager, Modems. Right click your modem and select > update > > drivers. If you haven't downloaded drivers yet jot down the modm > model info > > and go to Dell on line to get the drivers. > > > > Jim > > > If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
