^v^ ^v^ ^v^ ^v^ ^v^~~~~ Paris's Reply ~~~~^v^ ^v^ ^v^ ^v^ ^v^ Hello Diane
I am sorry if Jim and I confused you, I know I confuse myself and sometimes even Jim confuses me. We were referring to the colour coding of the three mini plugs used for audio purposes. There are often two additional mini plugs at the front of towers, that are headphone and microphone jacks, but you can use the green coloured one to test audio output. Sometimes if your computer has been messed about by cowboy repairers they forget to connect everything up. Having said this,I don't think we intended you to open the box. I suspect, although I am a bit of a novice still, with under two years experience of yahoo groups, but with a phobia concerning incompetent computer technicians, or was it spiders? I told you I was confused. I think if we can get your sound card issues we may just possibly fix the problem. The chances are the problem is with the drivers, but that's just my opinion. I know that you have tried already but, if you can I am sure that if you can reconfirm the sound card type, I'm sure the group can find the correct driver.. To identify the type of sound card and driver version: Click Start Click Run Type: dxdiag Once the DirectX Diagnostics utility loads up: Click the Sound Tab In a reply to this post: Type the Name of the Device, Type the Name of the Driver, Version, Date and Provider. I hope this helps Paris http://tech.groups.yahoo.com/group/a_ztechnicalcomputersupportforall/ (I normally leave audio problems to the group's resident Bear and others) --- In [email protected], "pekoe4849" <[EMAIL PROTECTED]> wrote: > > Jim and Paris, > > I don't think I have a blue line. I'll have to pull out the whole > stupid hutch to look back there if I'm supposed to have one. > > I ran the free test of DriverGuide and it shows that I have no > driver for the Via AC 97 Sound. I reinstalled one I found on the > Internet, but it still doesn't work. Guess I got the wrong one. > > The DXDIAG test said "Failure at step 19: HRESULT = 0x00000000 > (error code)" for both Sound 1 and Sound 2. > > Thanks, > Diane > > P.S. Thanks Paris for the DXDIAG info. That's cool. > If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
