Jim, I turned up the speaker volume all the way and unlugged the plugs one at a time. The green one made a loud staticky noise. The pink one made no noise. The plugs are three holes lined up horizontally across the bottom of the same plate that holds all the other plugs. They are just below 2 usb ports and the calble jack; above that are three more usb ports. They all appear to be in one big hole (slot) on the left side of the computer as you face the back.
Two differnet sets of earphones do not work. It is not muted. The volume is up all the way. I have to leave so I don't have time to check the seating of the sound card, but I will do it when I get back. The tech just brought it back last night. He switched cases, so I would assume he'd make sure everything was tight, but these gusy are screwing me big time, so I don't suppose I should assume anything. It's a J8T800-8237 mainboard. I think I found it on the Internet, but still not sure who makes it. I can't get the guy who built this thing to give me any paperwork on it. Gotta run. Back soon. Thanks so much for your help. Diane --- In [email protected], "JIM" <[EMAIL PROTECTED]> wrote: > > Tia, > > Here's what I would look for: First make certain that the speakers are > getting power if they are powered speakers. If you have a pair of non > powered speakers or a set of headphones you could use them to verify that > the computer's speaker jack has output. > > Also turn up the speaker volume [on the speakers] all the way, then touch > the tip of the speaker plug to see if there's a hum from the speakers. If > you have this problem often then maybe you should buy a cheap non powered > speaker or headphones for testing. > > Also make certain that the sound has not been muted. Double click the > speaker icon on the right side of the task bar to see whether the main sound > volume control is turned up and not muted. > > Another thing to check if non of the above works, if your computer has a > separate sound card, maybe it is loose in the card slot. You can verify > whether there is a pluggable card by where the speaker plug is in line close > to one edge of the computer. An external device that is connected to the > mother board will be in that line, like the monitor cable, the speakers, the > modem, the network interface card [NIC], etc. Devices which plug into a plug > in card will be plugged in farther from the edge of the tower. > > Jim > If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
