Sure sir, will write whatever happens. Thank you so much for your efforts On Thu, 9 Jan 2020, 11:12 George Abraham, <[email protected]> wrote:
> Got your number. Shared the same with Indigo. Do share what happens. > > > > -----Original Message----- > From: AccessIndia [mailto:[email protected]] On > Behalf > Of Aziz Minat > Sent: Thursday, January 9, 2020 10:40 AM > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Subject: Re: [AI] Facing difficulty while getting assistance in indigo > flights. > > George sir, I booked tickets from goibibo, I haven't got the column for > mentioning whether I am visually challenged, as i used to do previously, I > called the customer care and ask for my requirement, they used to do the > necessary previously but this time they say that I have to manage on my > own. > Amit sir, the thing is that I have called the customer care, I have been > calling them whenever I book tickets regarding my need of assistant being > visually challenged, only this time they have messed up, they used to > provide the assurance previously. > Bhavani sir, previously also I didn't use to get any mail but I got > assistance, but this time they have said that I have to manage on my own. > > On Thu, 9 Jan 2020, 10:31 George Abraham, <[email protected]> wrote: > > > Dear Aziz, > > > > When you booked your ticket did you specify that you are VI and need > > special assistance? Once the system has the information, you will get > > assistance right from checking in till you land and get into your auto > > or taxi. > > > > I have spoken to my connect at Indigo. They have requested for your > > phone contact. Someone will call you and resolve the issue. You can > > share your phone number offline with me on [email protected] > > > > I have been travelling with Indigo for several years now and I find > > their support very good. > > > > Thanks, > > > > George > > > > -----Original Message----- > > From: AccessIndia [mailto:[email protected]] On > > Behalf Of Aziz Minat > > Sent: Thursday, January 9, 2020 8:04 AM > > To: AccessIndia: a list for discussing accessibility and issues > > concerning the disabled. > > Subject: Re: [AI] Facing difficulty while getting assistance in indigo > > flights. > > > > Thank you so much sir, I hope they will come with some solution. > > Thanks > > > > On Thu, 9 Jan 2020, 07:46 George Abraham, <[email protected]> wrote: > > > > > I have forwarded your mail to senior management at Indigo. Let us > > > see what they say. > > > > > > George > > > > > > -----Original Message----- > > > From: AccessIndia [mailto:[email protected]] On > > > Behalf Of Aziz Minat > > > Sent: Wednesday, January 8, 2020 9:27 PM > > > To: AccessIndia: a list for discussing accessibility and issues > > > concerning the disabled. > > > Subject: [AI] Facing difficulty while getting assistance in indigo > > flights. > > > > > > Hi people, I hope this message finds you in good health. As a > > > subject line suggests, I have book flight from Ahmedabad to Cochin > > > and vice a versa in the third week of February with indigo airlines. > > > so as I have been doing since a year, I called them in order to let > > > me know my need regarding requirement of some person who can help me > > > checking in and boarding out, but unlike previous experiences, this > > > time I was told on call by an agent that I have to manage on my own > > > and there can't be any assistance provided from their end. So I am > > > requesting for your valuable suggestions regarding what to do in this > regards? > > > > > > > > > > > > Search for old postings at: > > > http://www.mail-archive.com/[email protected]/ > > > > > > To unsubscribe send a message to > > > [email protected] > > > with the subject unsubscribe. > > > > > > To change your subscription to digest mode or make any other > > > changes, please visit the list home page at > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.o > > > rg > > > .in > > > > > > > > > Disclaimer: > > > 1. Contents of the mails, factual, or otherwise, reflect the > > > thinking of the person sending the mail and AI in no way relates > > > itself to its veracity; > > > > > > 2. AI cannot be held liable for any commission/omission based on the > > > mails sent through this mailing list.. > > > > > > > > > > > > > > > > > > Search for old postings at: > > > http://www.mail-archive.com/[email protected]/ > > > > > > To unsubscribe send a message to > > > [email protected] > > > with the subject unsubscribe. > > > > > > To change your subscription to digest mode or make any other > > > changes, please visit the list home page at > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.o > > > rg > > > .in > > > > > > > > > Disclaimer: > > > 1. Contents of the mails, factual, or otherwise, reflect the > > > thinking of the person sending the mail and AI in no way relates > > > itself to its veracity; > > > > > > 2. AI cannot be held liable for any commission/omission based on the > > > mails sent through this mailing list.. > > > > > > > > > > > > > > Search for old postings at: > > http://www.mail-archive.com/[email protected]/ > > > > To unsubscribe send a message to > > [email protected] > > with the subject unsubscribe. > > > > To change your subscription to digest mode or make any other changes, > > please visit the list home page at > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org > > .in > > > > > > Disclaimer: > > 1. Contents of the mails, factual, or otherwise, reflect the thinking > > of the person sending the mail and AI in no way relates itself to its > > veracity; > > > > 2. AI cannot be held liable for any commission/omission based on the > > mails sent through this mailing list.. > > > > > > > > > > > > Search for old postings at: > > http://www.mail-archive.com/[email protected]/ > > > > To unsubscribe send a message to > > [email protected] > > with the subject unsubscribe. > > > > To change your subscription to digest mode or make any other changes, > > please visit the list home page at > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org > > .in > > > > > > Disclaimer: > > 1. Contents of the mails, factual, or otherwise, reflect the thinking > > of the person sending the mail and AI in no way relates itself to its > > veracity; > > > > 2. AI cannot be held liable for any commission/omission based on the > > mails sent through this mailing list.. > > > > > > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
