As far as I know, tickets for multiple disabled passengers with escorts can be 
purchased from the railway booking counter. Isn't it possible online from any 
app or website?

With best regards,
Amiyo Biswas
Cell: 6290527506

  ----- Original Message ----- 
  From: Zoher Kheriwala 
  To: [email protected] 
  Sent: Monday, May 25, 2026 12:56 PM
  Subject: Re: [AI] IRCTC has removed the OTP option for ticket booking


  Dear Siddharth G,
  Yes, I do agree that you can book 2 tickets that is one of disabled and one 
of escort, but you cannot add third passenger. If you’re booking for disable 
person. If you’re booking for non-disabled person, you can add up to 6 
passengers, if you want to book more than two passengers that is on general 
category, other than disabled, you cannot book along with the disable on rail 
one that is allowed on IRCTC website.
  Sent from my iPhone


    On 25 May 2026, at 12:37 PM, UDIT Pandey <[email protected]> wrote:


    
    Hello everyone,

    I would like to share my experience regarding the issues discussed in this 
thread. I have encountered a peculiar problem where I am unable to book tickets 
via the IRCTC website on my laptop, receiving a "Booking not allowed" message. 
Interestingly, I can successfully book the exact same ticket for the same train 
using my mobile phone. I am unsure why this discrepancy exists between the web 
and mobile platforms.

    Additionally, I have a couple of questions regarding the Rail One 
application:

      - Does Rail One offer the option to book tickets using a pass concession 
for Railway employees?
      - Is Rail One strictly available as a mobile application, or does it also 
have a dedicated website similar to IRCTC?

    The ongoing technical challenges with IRCTC have certainly been 
frustrating, and I would appreciate any insights the group might have on these 
points.

    Warm regards,

    Udit Pandey



    Warm regards,
    Udit Pandey


    📱 Phone & WhatsApp: +91 99909 55800
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    🙏 Wishing you and your loved ones safety, peace, and strength.
    🕊 Let us speak no evil, see no evil, and hear no evil.






    On Mon, May 25, 2026 at 12:29 PM Siddarth B Mahajan 
<[email protected]> wrote:

      Hi, I recently booked using rail one application. I successfully able to 
book 2 tickets whereas one   disability ticket along with the escort.


      On Mon, 25 May 2026 at 12:25 PM, Zoher Kheriwala <[email protected]> wrote:

        Hello friends,
        IRCTC login problem is a big challenge because the login link is still 
not Descriptive by its name. In addition to this problem, now new problem has 
arrived that while booking a ticket, there was a provision for OTP for booking 
the ticket, but now it has been completely removed and replaced by capture, 
which was earlier available only to the people who were not selecting OTP 
option on login. The people who are selecting the OTP option on login were 
getting OTP for login and booking tickets.. still check box for OTP is 
provided, but no OTP is required for logging, but booking process requires 
capture instead of OTP
        Of course rail one is fairly accessible As far as booking the ticket is 
concerned.  but it has its own challenges. If we want to book more than two 
tickets that is one of disabled person and one of escort and adding more 
passengers, It is not allowing us to do so. 

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