I forwarded your plotting to the boss, I really think there is something to it. We (industry) always look at "off peak" as overnight, rather than literal off peak, because of the morning peak. but I really think youre onto something golden
On Tue, Nov 19, 2019 at 10:03 PM Darin Steffl <[email protected]> wrote: > Steve, > > We haven't implemented it yet but we're going to in January. We will only > slow down after reaching X amount of data per plan tier. We'll never charge > extra though as people hate unpredictable bills. They can choose to upgrade > to a plan with more high speed data during peak or learn to use less data > by adjusting quality settings, not leaving video on as background noise, > etc. > > Our primary goal for this is to reduce peak time congestion and make the > heaviest users pay more to fund the upgrades we're having to make earlier > than forecasted. > > Our customers expect good speedtests all hours of the day and right now > we're being hammered by abusive users so we need to take action. I won't > eat into our profit to upgrade gear we just deployed 1-2 years ago due to > bad users consuming 5-10x more than our average users. If they want to > stay, they have to pay up so I can afford to keep upgrading. > > On Tue, Nov 19, 2019, 9:38 PM Steve Jones <[email protected]> > wrote: > >> Darin, >> this is a pretty fresh concept. Never looked at it from this perspective. >> I assume you would have a base X rate. with Free for all time outside the >> peak use times (I assume you would advertise this time frame, and have a >> contractual way of adjusting it) >> Average the use during peak time? and allow that average as a base, with >> anything beyond that as a UBB? >> I think youre on to something sexy here. Have you implemented this? >> >> On Tue, Nov 19, 2019 at 7:40 PM Darin Steffl <[email protected]> >> wrote: >> >>> Kurt, >>> >>> I touched in this in the other email thread but we are moving towards >>> having high speed data thresholds that only count data from noon to >>> midnight. >>> >>> It's targeting exactly the heavy use periods. We may tweak it to only >>> count from 6pm to 11pm but the data amounts would have to be lower then. We >>> would calculate what an average HD stream uses per hour, then tailor plans >>> to support that amount of usage for that time period. >>> >>> I would recommend never having overage charges though. Once a customer >>> hits the threshold, they will slow down and get an email from us. I'm a big >>> believer in having predictable bills. If the customer uses too much data >>> and slows down, they have the choice to pay more or stay slow until the >>> next bill cycle. >>> >>> On Tue, Nov 19, 2019, 6:28 PM Ken Hohhof <[email protected]> wrote: >>> >>>> The mobile guys also limit video resolution, I don’t know how they do >>>> it from a technical perspective, but for example AT&T has 3 “unlimited” >>>> plans – Starter, Extra and Elite. They say Starter and Elite limit >>>> streaming to standard def, and only Elite can stream in high def. >>>> >>>> >>>> >>>> It also seems streaming services will use whatever bandwidth is >>>> available to increase video quality. The customer may not notice the >>>> difference. Which means they may also not notice if you throttle their >>>> video speed. >>>> >>>> >>>> >>>> Like there was an article complaining that 4K quality games with Google >>>> Stadia doesn’t look as good as 4K on a console. I hope Stadia falls on its >>>> face, but honestly, I look at the images in the article that are supposed >>>> to show the big difference in quality, and I can barely see it. Maybe >>>> because I’m not a gamer I don’t appreciate the difference. Is it >>>> coincidence that the image in question is of Lara Croft’s butt? Is that >>>> what this is all about? >>>> >>>> >>>> https://www.theverge.com/2019/11/18/20970297/google-stadia-review-gaming-streaming-cloud-price-specs-features-chrome-pixel >>>> >>>> >>>> >>>> >>>> >>>> *From:* AF <[email protected]> *On Behalf Of *Mark - Myakka >>>> Technologies >>>> *Sent:* Tuesday, November 19, 2019 5:34 PM >>>> *To:* AnimalFarm Microwave Users Group <[email protected]> >>>> *Subject:* Re: [AFMUG] UBB - Usage Based Billing WAS: tired of >>>> entitled streamers >>>> >>>> >>>> >>>> Kurt, >>>> >>>> We used to do UBB on our wireless system. Most people were fine with >>>> it. Had a few grumpy people as always. Didn't scale well, got out of hand >>>> rapidly as customer base grew. >>>> >>>> Currently on our fiber system we do the "unlimited" the cell guys >>>> invented. You have unlimited Internet with no extra charges. Once you go >>>> over a threshold we will throttle the speeds back. We throttle the user >>>> down one package. If they are on the 50 Mbps package they get throttle >>>> down to the 25 Mbps package. Still very usable for most people. Someone >>>> on the 100 Mbps package would drop to 75 Mbps. Most people won't even >>>> notice that. >>>> >>>> We have always kept a perceived value on bytes for our customers. I'm >>>> also a firm believer in tracking bandwidth to the user even if you don't do >>>> UBB. Our customers have 3 months worth of usage they can drill down to the >>>> hour.. We are using radius accounting, so data is almost live. >>>> >>>> >>>> -- >>>> Best regards, >>>> Mark mailto:[email protected] >>>> <[email protected]> >>>> >>>> Myakka Technologies, Inc. >>>> www.Myakka.com >>>> >>>> ------ >>>> >>>> Tuesday, November 19, 2019, 5:55:45 PM, you wrote: >>>> >>>> Is anyone else doing Usage Based Billing? Or Peak UBB? We have noticed >>>> in the last 6 months huge exponential increases of streaming adoption >>>> especially between 6pm-midnight. Its almost getting unmanageable and we are >>>> even using a Procera device. Problem is >50% of all traffic after 6pm is >>>> streaming and it doesn't matter we would pretty much have to block all >>>> other non-streaming traffic between those hours just to make room for the >>>> streaming demand. >>>> >>>> So we in essence have to design the network to perform during a peak >>>> window between 7pm-midnight and it just doesn't make financial sense for >>>> the network to be sitting there not being used 19 hours of the day. >>>> >>>> 100% of all new signups are asking us if we are "Unlimited" which has >>>> been a huge selling point for us. Has anyone made the jump to UBB and what >>>> was the reaction? >>>> >>>> My initial thoughts are first 500GB free and after that $10 for each >>>> block of 100GB past the first 500GB. Other factors are do we give free data >>>> between midnight-6pm so not penalizing people that are not using during >>>> peak hours? >>>> >>>> Really, Really curious to hear if anyone has made the jump and what >>>> customer reaction has been. Something has got to happen.... >>>> >>>> >>>> -- >>>> AF mailing list >>>> [email protected] >>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>> >>> -- >>> AF mailing list >>> [email protected] >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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