Holy cow, when Did they add that, overage used to account even if you had non billed time.
On Tue, Nov 19, 2019, 11:49 PM Kurt Fankhauser <[email protected]> wrote: > Steve, > > I'm looking at my powercode billing server now and it appears that there > is a way to charge for data that only happens during certain hours. (see > attached) > > On Wed, Nov 20, 2019 at 12:10 AM Steve Jones <[email protected]> > wrote: > >> tell Powercode this >> >> On Tue, Nov 19, 2019 at 11:07 PM Kurt Fankhauser < >> [email protected]> wrote: >> >>> Darin and Steve, >>> >>> I completely agree that off-peak usage should be free and peak usage >>> should pay more. I keep looking at my bandwidth graphs and see all this >>> time from midnight-noon-6pm that my fiber is basically sitting >>> under-utilized yet i am paying for full utilization 24/7/365. Not to >>> mention backhaul capacity throughout my entire network thats under-utilized >>> those times. We are fastly moving towards internet supplying all of a >>> households TV watching needs and we need to adjust pricing models >>> accordingly to accommodate that especially for capacity during the >>> 6pm-midnight time frame. >>> >>> On Tue, Nov 19, 2019 at 11:30 PM Steve Jones <[email protected]> >>> wrote: >>> >>>> I forwarded your plotting to the boss, I really think there is >>>> something to it. We (industry) always look at "off peak" as overnight, >>>> rather than literal off peak, because of the morning peak. but I really >>>> think youre onto something golden >>>> >>>> On Tue, Nov 19, 2019 at 10:03 PM Darin Steffl <[email protected]> >>>> wrote: >>>> >>>>> Steve, >>>>> >>>>> We haven't implemented it yet but we're going to in January. We will >>>>> only slow down after reaching X amount of data per plan tier. We'll never >>>>> charge extra though as people hate unpredictable bills. They can choose to >>>>> upgrade to a plan with more high speed data during peak or learn to use >>>>> less data by adjusting quality settings, not leaving video on as >>>>> background >>>>> noise, etc. >>>>> >>>>> Our primary goal for this is to reduce peak time congestion and make >>>>> the heaviest users pay more to fund the upgrades we're having to make >>>>> earlier than forecasted. >>>>> >>>>> Our customers expect good speedtests all hours of the day and right >>>>> now we're being hammered by abusive users so we need to take action. I >>>>> won't eat into our profit to upgrade gear we just deployed 1-2 years ago >>>>> due to bad users consuming 5-10x more than our average users. If they want >>>>> to stay, they have to pay up so I can afford to keep upgrading. >>>>> >>>>> On Tue, Nov 19, 2019, 9:38 PM Steve Jones <[email protected]> >>>>> wrote: >>>>> >>>>>> Darin, >>>>>> this is a pretty fresh concept. Never looked at it from this >>>>>> perspective. I assume you would have a base X rate. with Free for all >>>>>> time >>>>>> outside the peak use times (I assume you would advertise this time frame, >>>>>> and have a contractual way of adjusting it) >>>>>> Average the use during peak time? and allow that average as a base, >>>>>> with anything beyond that as a UBB? >>>>>> I think youre on to something sexy here. Have you implemented this? >>>>>> >>>>>> On Tue, Nov 19, 2019 at 7:40 PM Darin Steffl <[email protected]> >>>>>> wrote: >>>>>> >>>>>>> Kurt, >>>>>>> >>>>>>> I touched in this in the other email thread but we are moving >>>>>>> towards having high speed data thresholds that only count data from >>>>>>> noon to >>>>>>> midnight. >>>>>>> >>>>>>> It's targeting exactly the heavy use periods. We may tweak it to >>>>>>> only count from 6pm to 11pm but the data amounts would have to be lower >>>>>>> then. We would calculate what an average HD stream uses per hour, then >>>>>>> tailor plans to support that amount of usage for that time period. >>>>>>> >>>>>>> I would recommend never having overage charges though. Once a >>>>>>> customer hits the threshold, they will slow down and get an email from >>>>>>> us. >>>>>>> I'm a big believer in having predictable bills. If the customer uses too >>>>>>> much data and slows down, they have the choice to pay more or stay slow >>>>>>> until the next bill cycle. >>>>>>> >>>>>>> On Tue, Nov 19, 2019, 6:28 PM Ken Hohhof <[email protected]> wrote: >>>>>>> >>>>>>>> The mobile guys also limit video resolution, I don’t know how they >>>>>>>> do it from a technical perspective, but for example AT&T has 3 >>>>>>>> “unlimited” >>>>>>>> plans – Starter, Extra and Elite. They say Starter and Elite limit >>>>>>>> streaming to standard def, and only Elite can stream in high def. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> It also seems streaming services will use whatever bandwidth is >>>>>>>> available to increase video quality. The customer may not notice the >>>>>>>> difference. Which means they may also not notice if you throttle their >>>>>>>> video speed. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Like there was an article complaining that 4K quality games with >>>>>>>> Google Stadia doesn’t look as good as 4K on a console. I hope Stadia >>>>>>>> falls >>>>>>>> on its face, but honestly, I look at the images in the article that are >>>>>>>> supposed to show the big difference in quality, and I can barely see >>>>>>>> it. >>>>>>>> Maybe because I’m not a gamer I don’t appreciate the difference. Is it >>>>>>>> coincidence that the image in question is of Lara Croft’s butt? Is >>>>>>>> that >>>>>>>> what this is all about? >>>>>>>> >>>>>>>> >>>>>>>> https://www.theverge.com/2019/11/18/20970297/google-stadia-review-gaming-streaming-cloud-price-specs-features-chrome-pixel >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> *From:* AF <[email protected]> *On Behalf Of *Mark - Myakka >>>>>>>> Technologies >>>>>>>> *Sent:* Tuesday, November 19, 2019 5:34 PM >>>>>>>> *To:* AnimalFarm Microwave Users Group <[email protected]> >>>>>>>> *Subject:* Re: [AFMUG] UBB - Usage Based Billing WAS: tired of >>>>>>>> entitled streamers >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Kurt, >>>>>>>> >>>>>>>> We used to do UBB on our wireless system. Most people were fine >>>>>>>> with it. Had a few grumpy people as always. Didn't scale well, got >>>>>>>> out of >>>>>>>> hand rapidly as customer base grew. >>>>>>>> >>>>>>>> Currently on our fiber system we do the "unlimited" the cell guys >>>>>>>> invented. You have unlimited Internet with no extra charges. Once >>>>>>>> you go >>>>>>>> over a threshold we will throttle the speeds back. We throttle the >>>>>>>> user >>>>>>>> down one package. If they are on the 50 Mbps package they get throttle >>>>>>>> down to the 25 Mbps package. Still very usable for most people. >>>>>>>> Someone >>>>>>>> on the 100 Mbps package would drop to 75 Mbps. Most people won't even >>>>>>>> notice that. >>>>>>>> >>>>>>>> We have always kept a perceived value on bytes for our customers. >>>>>>>> I'm also a firm believer in tracking bandwidth to the user even if you >>>>>>>> don't do UBB. Our customers have 3 months worth of usage they can >>>>>>>> drill >>>>>>>> down to the hour.. We are using radius accounting, so data is almost >>>>>>>> live. >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Best regards, >>>>>>>> Mark mailto:[email protected] >>>>>>>> <[email protected]> >>>>>>>> >>>>>>>> Myakka Technologies, Inc. >>>>>>>> www.Myakka.com >>>>>>>> >>>>>>>> ------ >>>>>>>> >>>>>>>> Tuesday, November 19, 2019, 5:55:45 PM, you wrote: >>>>>>>> >>>>>>>> Is anyone else doing Usage Based Billing? Or Peak UBB? We have >>>>>>>> noticed in the last 6 months huge exponential increases of streaming >>>>>>>> adoption especially between 6pm-midnight. Its almost getting >>>>>>>> unmanageable >>>>>>>> and we are even using a Procera device. Problem is >50% of all traffic >>>>>>>> after 6pm is streaming and it doesn't matter we would pretty much have >>>>>>>> to >>>>>>>> block all other non-streaming traffic between those hours just to make >>>>>>>> room >>>>>>>> for the streaming demand. >>>>>>>> >>>>>>>> So we in essence have to design the network to perform during a >>>>>>>> peak window between 7pm-midnight and it just doesn't make financial >>>>>>>> sense >>>>>>>> for the network to be sitting there not being used 19 hours of the day. >>>>>>>> >>>>>>>> 100% of all new signups are asking us if we are "Unlimited" which >>>>>>>> has been a huge selling point for us. Has anyone made the jump to UBB >>>>>>>> and >>>>>>>> what was the reaction? >>>>>>>> >>>>>>>> My initial thoughts are first 500GB free and after that $10 for >>>>>>>> each block of 100GB past the first 500GB. Other factors are do we give >>>>>>>> free >>>>>>>> data between midnight-6pm so not penalizing people that are not using >>>>>>>> during peak hours? >>>>>>>> >>>>>>>> Really, Really curious to hear if anyone has made the jump and what >>>>>>>> customer reaction has been. Something has got to happen.... >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> AF mailing list >>>>>>>> [email protected] >>>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>>>> >>>>>>> -- >>>>>>> AF mailing list >>>>>>> [email protected] >>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>>> >>>>>> -- >>>>>> AF mailing list >>>>>> [email protected] >>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>> >>>>> -- >>>>> AF mailing list >>>>> [email protected] >>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>> >>>> -- >>>> AF mailing list >>>> [email protected] >>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>> >>> -- >>> AF mailing list >>> [email protected] >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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