So at peak they slow to two streaming devices instead of the four they can use
at 1 pm on a Sunday (cause everyone else is at sunday dinner)
do they think your network just sucks because it slows down at peak times?
just curious....
----- Original Message -----
From: Steve Jones
To: AnimalFarm Microwave Users Group
Sent: Tuesday, November 19, 2019 9:36 PM
Subject: Re: [AFMUG] UBB - Usage Based Billing WAS: tired of entitled
streamers
Darin,
this is a pretty fresh concept. Never looked at it from this perspective. I
assume you would have a base X rate. with Free for all time outside the peak
use times (I assume you would advertise this time frame, and have a contractual
way of adjusting it)
Average the use during peak time? and allow that average as a base, with
anything beyond that as a UBB?
I think youre on to something sexy here. Have you implemented this?
On Tue, Nov 19, 2019 at 7:40 PM Darin Steffl <darin.ste...@mnwifi.com> wrote:
Kurt,
I touched in this in the other email thread but we are moving towards
having high speed data thresholds that only count data from noon to midnight.
It's targeting exactly the heavy use periods. We may tweak it to only count
from 6pm to 11pm but the data amounts would have to be lower then. We would
calculate what an average HD stream uses per hour, then tailor plans to support
that amount of usage for that time period.
I would recommend never having overage charges though. Once a customer hits
the threshold, they will slow down and get an email from us. I'm a big believer
in having predictable bills. If the customer uses too much data and slows down,
they have the choice to pay more or stay slow until the next bill cycle.
On Tue, Nov 19, 2019, 6:28 PM Ken Hohhof <af...@kwisp.com> wrote:
The mobile guys also limit video resolution, I don’t know how they do it
from a technical perspective, but for example AT&T has 3 “unlimited” plans –
Starter, Extra and Elite. They say Starter and Elite limit streaming to
standard def, and only Elite can stream in high def.
It also seems streaming services will use whatever bandwidth is available
to increase video quality. The customer may not notice the difference. Which
means they may also not notice if you throttle their video speed.
Like there was an article complaining that 4K quality games with Google
Stadia doesn’t look as good as 4K on a console. I hope Stadia falls on its
face, but honestly, I look at the images in the article that are supposed to
show the big difference in quality, and I can barely see it. Maybe because I’m
not a gamer I don’t appreciate the difference. Is it coincidence that the
image in question is of Lara Croft’s butt? Is that what this is all about?
https://www.theverge.com/2019/11/18/20970297/google-stadia-review-gaming-streaming-cloud-price-specs-features-chrome-pixel
From: AF <af-boun...@af.afmug.com> On Behalf Of Mark - Myakka Technologies
Sent: Tuesday, November 19, 2019 5:34 PM
To: AnimalFarm Microwave Users Group <af@af.afmug.com>
Subject: Re: [AFMUG] UBB - Usage Based Billing WAS: tired of entitled
streamers
Kurt,
We used to do UBB on our wireless system. Most people were fine with it.
Had a few grumpy people as always. Didn't scale well, got out of hand rapidly
as customer base grew.
Currently on our fiber system we do the "unlimited" the cell guys
invented. You have unlimited Internet with no extra charges. Once you go over
a threshold we will throttle the speeds back. We throttle the user down one
package. If they are on the 50 Mbps package they get throttle down to the 25
Mbps package. Still very usable for most people. Someone on the 100 Mbps
package would drop to 75 Mbps. Most people won't even notice that.
We have always kept a perceived value on bytes for our customers. I'm
also a firm believer in tracking bandwidth to the user even if you don't do
UBB. Our customers have 3 months worth of usage they can drill down to the
hour.. We are using radius accounting, so data is almost live.
--
Best regards,
Mark mailto:m...@mailmt.com
Myakka Technologies, Inc.
www.Myakka.com
------
Tuesday, November 19, 2019, 5:55:45 PM, you wrote:
Is anyone else doing Usage Based Billing? Or Peak UBB? We have
noticed in the last 6 months huge exponential increases of streaming adoption
especially between 6pm-midnight. Its almost getting unmanageable and we are
even using a Procera device. Problem is >50% of all traffic after 6pm is
streaming and it doesn't matter we would pretty much have to block all other
non-streaming traffic between those hours just to make room for the streaming
demand.
So we in essence have to design the network to perform during a
peak window between 7pm-midnight and it just doesn't make financial sense for
the network to be sitting there not being used 19 hours of the day.
100% of all new signups are asking us if we are "Unlimited" which
has been a huge selling point for us. Has anyone made the jump to UBB and what
was the reaction?
My initial thoughts are first 500GB free and after that $10 for
each block of 100GB past the first 500GB. Other factors are do we give free
data between midnight-6pm so not penalizing people that are not using during
peak hours?
Really, Really curious to hear if anyone has made the jump and what
customer reaction has been. Something has got to happen....
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