Gotta have pretty good revenue to support 27 employees.
I know software is high gross margin, but still, you would have to essentially
triple your revenue to triple your employee count.
If PC mainly targets WISPS, that would be tough to increase the number of WISPs
using your program just like that.
Someone should send them a copy of “The Mythical Man-Month”.
From: CBB - Jay Fuller
Sent: Tuesday, September 27, 2016 9:54 AM
To: af@afmug.com
Subject: Re: [AFMUG] Billing system survey rehash
Just now reading this thread but I think powercode went from like 9 employees
(two public facing) to like....27 or something after Simon and Jacob left.
That is so common "in the industry" and I don't mean just billing software - -
how often is one departing employee replaced by 3 or 4 people?
Now lets think about what that says...
----- Original Message -----
From: Jeremy
To: af@afmug.com
Sent: Friday, September 16, 2016 10:55 AM
Subject: Re: [AFMUG] Billing system survey rehash
Simon is awesome, and Sonar seems to be developing into a great platform.
However, I agree with Josh. Powercode has definitely improved since he left.
Issues are quicker to get resolved, and tickets are responded to more promptly.
I doubt any of this was the fault of Simon being the lead developer, but
rather a restructuring of responsibilities that took place after he left. I
have no doubt that Sonar will end up being one of the best solutions out there.
On Fri, Sep 16, 2016 at 9:49 AM, That One Guy /sarcasm
<thatoneguyst...@gmail.com> wrote:
phpipam isnt developed anymore
I have an idle racktables server ready for production, its ugly/sexy and
has everything I want except that its got a learning curve I havent sobered up
enough to get a full grasp on, but its got all the documentory and reporting
features I want, would love it if Bertram bought it out and integrated it, id
be so exited Id get the vapors.
On Fri, Sep 16, 2016 at 10:43 AM, Josh Reynolds <j...@kyneticwifi.com>
wrote:
Check out phpipam
On Sep 16, 2016 10:39 AM, "That One Guy /sarcasm"
<thatoneguyst...@gmail.com> wrote:
We use Powercode, they ebb and flow. Other than simon who escaped by
the skin of his teeth after murdering the guy before him I think they have
gladiator fights for the lead role because every time a new lead comes in the
last one disappears off the face of the earth. I imagine being in the office up
there looks like something out of mad max.
But overall, its a satisfying product, the inventory component is
absolutely useless, but the rest is pretty reliable. Customers like the feel of
the portal interface, I would prefer we had the ability to manipulate it more,
but I also want my own pony named Miguel.
Support responsiveness is normally pretty good, occasionally it gets
meh, but I think you have that with any company depending on the work load.
What I do like about it, is that I dont have to know much to manage it,
The server build is down to a cut and past CLI job if it needs rebuilt. It
performs well in a decent VM host.
It really appears they are moving away from user driven development
(there used to be constant interaction) toward more of a programmed development
cycle, which is good and bad, but mostly a positive move.
It would be nice if they had clean IPAM, i still have a set of excel
spreadsheets for master subnet documentation, but I dont think there is such a
beast in IPAM that would satisfy everyone.
The ticketing system became super useful once they added external email
accounts, it allowed us to decommission a secondary ticketing system. Its only
good for our ISP side, not our contract services side however because it doesnt
offer clean time tracking or multiple tech separation
My boss is very frugal when it comes to anything that generates a
recurring cost, and he sees Powercode as a beneficial recurring cost, so that
does say something about the product.
I cuss them every couple months over something or other, its usually
50/50 whether its something I screwed up, or a bug in their system, but it
always gets resolved. We have an ongoing issue with email fetching that
happens, but they gave me a cli tool to resolve it, and its caused by something
external and outside their control, so I cant hold it against them.
There is currently no way to easily reset the tracking metrics on
tickets and times, but thats no deal breaker, they will eventually clean it up.
If youre looking for actual inventory management with any type of
valuation, its definetly not the product. Azotel had that when we were looking
into them, and I think you could tie in crystal reports to get some really
amazing data, but it seems like Azotel went to sleep
On Fri, Sep 16, 2016 at 9:50 AM, Vlad Sedov <v...@atlasok.com> wrote:
We've been running Freeside for the last 10 years. It takes a bit of
perl and linux knowledge to get it running (or just download the VM), but hey,
what do you want for nothing?
Feature-wise, freeside is on par with the big boys these days.. Can't
think of anything it doesn't have that an ISP billing system should have.
The new version even has tower coverage mapping... very WISP-friendly.
peace
Vlad
On 9/16/2016 12:50 AM, TJ Trout wrote:
Could I trouble you all for a quick survey / recommendation on
billing systems?
I've been looking at;
Power code ( seems like too many red flags with this company)
Platypus ( good price, but I don't want to become a dev just to
bill my customers)
Visp seems like a decent option?
Wisp Mon? Don't know much about them, prices seem high, haven't
heard anything bad so that's a good sign?
Swift fox? ( Seems like unpopular option maybe because they're new?)
Sonar? Maybe that's the one?
--
If you only see yourself as part of the team but you don't see your
team as part of yourself you have already failed as part of the team.
--
If you only see yourself as part of the team but you don't see your team as
part of yourself you have already failed as part of the team.
