Couldn't have said it better myself. I'd jump ship off Powercode in a heart beat if there was a reason to and something to go to, but I just don't see that happening in reality. Even if an alternative was completely free, one mistake could cost me more money than what Powercode costs for a year (billing mistake, operational issue on our end, etc). The office rent costs more than what Powercode does and I could do without the office (most of the time =).
Sonar has a major advantage of starting from scratch while have a lot of experienced and talented team. From my point of view, it's going to give Powercode a run from its money. The users will benefit from competition. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Sep 16, 2016 at 11:55 AM, Jeremy <[email protected]> wrote: > Simon is awesome, and Sonar seems to be developing into a great platform. > However, I agree with Josh. Powercode has definitely improved since he > left. Issues are quicker to get resolved, and tickets are responded to > more promptly. I doubt any of this was the fault of Simon being the lead > developer, but rather a restructuring of responsibilities that took place > after he left. I have no doubt that Sonar will end up being one of the > best solutions out there. > > On Fri, Sep 16, 2016 at 9:49 AM, That One Guy /sarcasm < > [email protected]> wrote: > >> phpipam isnt developed anymore >> I have an idle racktables server ready for production, its ugly/sexy and >> has everything I want except that its got a learning curve I havent sobered >> up enough to get a full grasp on, but its got all the documentory and >> reporting features I want, would love it if Bertram bought it out and >> integrated it, id be so exited Id get the vapors. >> >> On Fri, Sep 16, 2016 at 10:43 AM, Josh Reynolds <[email protected]> >> wrote: >> >>> Check out phpipam >>> >>> On Sep 16, 2016 10:39 AM, "That One Guy /sarcasm" < >>> [email protected]> wrote: >>> >>>> We use Powercode, they ebb and flow. Other than simon who escaped by >>>> the skin of his teeth after murdering the guy before him I think they have >>>> gladiator fights for the lead role because every time a new lead comes in >>>> the last one disappears off the face of the earth. I imagine being in the >>>> office up there looks like something out of mad max. >>>> >>>> But overall, its a satisfying product, the inventory component is >>>> absolutely useless, but the rest is pretty reliable. Customers like the >>>> feel of the portal interface, I would prefer we had the ability to >>>> manipulate it more, but I also want my own pony named Miguel. >>>> Support responsiveness is normally pretty good, occasionally it gets >>>> meh, but I think you have that with any company depending on the work load. >>>> >>>> What I do like about it, is that I dont have to know much to manage it, >>>> The server build is down to a cut and past CLI job if it needs rebuilt. It >>>> performs well in a decent VM host. >>>> >>>> It really appears they are moving away from user driven development >>>> (there used to be constant interaction) toward more of a programmed >>>> development cycle, which is good and bad, but mostly a positive move. >>>> >>>> It would be nice if they had clean IPAM, i still have a set of excel >>>> spreadsheets for master subnet documentation, but I dont think there is >>>> such a beast in IPAM that would satisfy everyone. >>>> >>>> The ticketing system became super useful once they added external email >>>> accounts, it allowed us to decommission a secondary ticketing system. Its >>>> only good for our ISP side, not our contract services side however because >>>> it doesnt offer clean time tracking or multiple tech separation >>>> >>>> My boss is very frugal when it comes to anything that generates a >>>> recurring cost, and he sees Powercode as a beneficial recurring cost, so >>>> that does say something about the product. >>>> >>>> I cuss them every couple months over something or other, its usually >>>> 50/50 whether its something I screwed up, or a bug in their system, but it >>>> always gets resolved. We have an ongoing issue with email fetching that >>>> happens, but they gave me a cli tool to resolve it, and its caused by >>>> something external and outside their control, so I cant hold it against >>>> them. >>>> >>>> There is currently no way to easily reset the tracking metrics on >>>> tickets and times, but thats no deal breaker, they will eventually clean it >>>> up. >>>> >>>> If youre looking for actual inventory management with any type of >>>> valuation, its definetly not the product. Azotel had that when we were >>>> looking into them, and I think you could tie in crystal reports to get some >>>> really amazing data, but it seems like Azotel went to sleep >>>> >>>> >>>> On Fri, Sep 16, 2016 at 9:50 AM, Vlad Sedov <[email protected]> wrote: >>>> >>>>> We've been running Freeside for the last 10 years. It takes a bit of >>>>> perl and linux knowledge to get it running (or just download the VM), but >>>>> hey, what do you want for nothing? >>>>> >>>>> Feature-wise, freeside is on par with the big boys these days.. Can't >>>>> think of anything it doesn't have that an ISP billing system should have. >>>>> The new version even has tower coverage mapping... very WISP-friendly. >>>>> >>>>> >>>>> peace >>>>> >>>>> Vlad >>>>> >>>>> >>>>> >>>>> On 9/16/2016 12:50 AM, TJ Trout wrote: >>>>> >>>>>> >>>>>> Could I trouble you all for a quick survey / recommendation on >>>>>> billing systems? >>>>>> >>>>>> I've been looking at; >>>>>> >>>>>> Power code ( seems like too many red flags with this company) >>>>>> >>>>>> Platypus ( good price, but I don't want to become a dev just to bill >>>>>> my customers) >>>>>> >>>>>> Visp seems like a decent option? >>>>>> >>>>>> Wisp Mon? Don't know much about them, prices seem high, haven't heard >>>>>> anything bad so that's a good sign? >>>>>> >>>>>> Swift fox? ( Seems like unpopular option maybe because they're new?) >>>>>> >>>>>> Sonar? Maybe that's the one? >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>> >>>> >>>> -- >>>> If you only see yourself as part of the team but you don't see your >>>> team as part of yourself you have already failed as part of the team. >>>> >>> >> >> >> -- >> If you only see yourself as part of the team but you don't see your team >> as part of yourself you have already failed as part of the team. >> > >
