Showed up as animated here. On Sat, Oct 15, 2016 at 7:24 PM, Ken Hohhof <[email protected]> wrote:
> Why didn’t the animated GIF come through as animated? Is it because I > sent it embedded rather than attached? But I’ve done that with animated > emoticons before and it worked. Is it because I’m using Outlook now? > > > > > > *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Reynolds > *Sent:* Saturday, October 15, 2016 7:16 PM > *To:* [email protected] > *Subject:* Re: [AFMUG] "buffering" > > > > LOL > > > > On Oct 15, 2016 6:51 PM, "Robert Andrews" <[email protected]> wrote: > > As the original webmaster at netscape, thanks for the memories.... > > On 10/15/2016 10:55 AM, Ken Hohhof wrote: > > Yep, here’s your video: > > *From:*Af [mailto:[email protected]] *On Behalf Of *Chuck McCown > *Sent:* Saturday, October 15, 2016 12:48 PM > *To:* [email protected] > *Subject:* Re: [AFMUG] "buffering" > > I read the word “Netflix” and my brain received “Netscape”. Talk about a > confusing moment... > > *From:*CBB - Jay Fuller > > *Sent:*Saturday, October 15, 2016 11:33 AM > > *To:*[email protected] <mailto:[email protected]> > > *Subject:*Re: [AFMUG] "buffering" > > I have a smart tv that works fine but won't update. It is an earlier > Netflix interface but I actually like it better than the modern > interface..... > > Sent from my Verizon 4G LTE Smartphone > > ----- Reply message ----- > From: "Ken Hohhof" <[email protected] <mailto:[email protected]>> > To: <[email protected] <mailto:[email protected]>> > Subject: [AFMUG] "buffering" > Date: Sat, Oct 15, 2016 12:10 PM > > In your experience, does it help if the customer goes through the > procedure to update the app on the smart TV? > > Most of the smart TVs we run into seem to be Samsung. I know a lot of > the early ones also didn’t seem to play well with certain WiFi routers. > > *From:*Af [mailto:[email protected]] *On Behalf Of *Joe Novak > *Sent:* Saturday, October 15, 2016 11:59 AM > *To:* [email protected] <mailto:[email protected]> > *Subject:* Re: [AFMUG] "buffering" > > In a lot of the early smart TVs - even some of the new ones - the > netflix 'smart' modulation did not work well if at all. The Roku's and > streaming boxes usually have perfect support for it. Hulu seems to do > good too. Direct TV has shit poor bandwidth management, and poor peering > as far as we could tell. > > On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <[email protected] > <mailto:[email protected]>> wrote: > > The most recent customer I think I’ve gotten to clarify the video is > actually stopping and starting. Previously he was saying it took a > long time to buffer but was fine once the picture appeared. That’s > what got me to thinking the latest complaint was impatience with how > long it took before the video started playing, not problems while it > was playing. The next challenge is to find out what streaming > service he is using, people tend to call them all “Netflix”. But I > rarely hear about Netflix stopping to buffer because Netflix can > switch stream rates on the fly, if it’s actually Netflix and it is > stopping and starting, in my experience it’s usually something other > than just slow Internet. Like WiFi dropping out, or packet loss, or > a Windows 10 download overloading the connection. > > We have transitioned to the point where people sit down in front of > their “smart TV” and expect to watch TV, who knows what streaming > service, but there is only one answer if it doesn’t work like old > fashioned TV – your Internet is too slow. I had a customer call > because she couldn’t watch an online class on her computer which was > telling her “you are not connected to a network”, and there was an > airplane symbol in the lower right. Tech support for the online > college told her that meant her Internet was too slow. I was > tempted to tell her the airplane symbol actually meant her Internet > was really fast (it’s flying), otherwise it would show a car or a > turtle. > > *From:*Af [mailto:[email protected]] *On Behalf Of *Chuck McCown > *Sent:* Saturday, October 15, 2016 10:29 AM > *To:* [email protected] <mailto:[email protected]> > *Subject:* Re: [AFMUG] "buffering" > > I presume the circle thing is spinning when people say buffering. > > *From:*Ken Hohhof > > *Sent:*Friday, October 14, 2016 8:34 PM > > *To:*[email protected] <mailto:[email protected]> > > *Subject:*Re: [AFMUG] "buffering" > > But that’s not what I’m talking about. I’m wondering if when a > customer talks about “buffering”, he really means having to wait for > the video to start playing. > > And maybe I’m confused because I assume everyone is using Netflix. > And I’m pretty sure Netflix starts the stream at a low quality so it > starts quickly, and then ramps up the quality as the buffer fills, > since their technology allows changing the stream quality on the > fly. Other services like maybe Hulu and Amazon Prime may behave > differently. > > Also with my default assumption that people are using Netflix, I > don’t expect rebuffering because it’s been years since Netflix > needed to stop and rebuffer at a lower stream rate, I think they do > that pretty seamlessly now. > > *From:*Af [mailto:[email protected]] *On Behalf Of *Mathew Howard > *Sent:* Friday, October 14, 2016 9:09 PM > *To:* af <[email protected] <mailto:[email protected]>> > *Subject:* Re: [AFMUG] "buffering" > > Well, people certainly want connections that support multiple > streams. Paying for it, I'm not so sure about... at least around > these parts. > > On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke <[email protected] > <mailto:[email protected]>> wrote: > > Have you ever seen a 1080p youtube video load on a 1GbE active-E > FTTH ISP that has direct peering with Google from a router 2.5ms > upstream? It's a beautiful thing. > > People will absolutely pay for connections that support multiple > streams, take a typical family of 4 or 5 people with kids that > want to watch videos on tablets simultaneously... > > On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof <[email protected] > <mailto:[email protected]>> wrote: > > When people say their video is “buffering”, I assume they > mean re-buffering, where the video stops and starts. > > I’m starting to wonder if some people are referring to the > delay before the video starts playing. Is this a thing? > And do people pay for faster Internet just to make the video > start faster, like cut 15-20 seconds down to 5 or 10 seconds? > >
