Showed up as animated here.

On Sat, Oct 15, 2016 at 7:24 PM, Ken Hohhof <af...@kwisp.com> wrote:

> Why didn’t the animated GIF come through as animated?  Is it because I
> sent it embedded rather than attached?  But I’ve done that with animated
> emoticons before and it worked.  Is it because I’m using Outlook now?
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Reynolds
> *Sent:* Saturday, October 15, 2016 7:16 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] "buffering"
>
>
>
> LOL
>
>
>
> On Oct 15, 2016 6:51 PM, "Robert Andrews" <i...@avantwireless.com> wrote:
>
> As the original webmaster at netscape, thanks for the memories....
>
> On 10/15/2016 10:55 AM, Ken Hohhof wrote:
>
> Yep, here’s your video:
>
> *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Chuck McCown
> *Sent:* Saturday, October 15, 2016 12:48 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] "buffering"
>
> I read the word “Netflix” and my brain received “Netscape”. Talk about a
> confusing moment...
>
> *From:*CBB - Jay Fuller
>
> *Sent:*Saturday, October 15, 2016 11:33 AM
>
> *To:*af@afmug.com <mailto:af@afmug.com>
>
> *Subject:*Re: [AFMUG] "buffering"
>
> I have a smart tv that works fine but won't update.  It is an earlier
> Netflix interface but I actually like it better than the modern
> interface.....
>
> Sent from my Verizon 4G LTE Smartphone
>
> ----- Reply message -----
> From: "Ken Hohhof" <af...@kwisp.com <mailto:af...@kwisp.com>>
> To: <af@afmug.com <mailto:af@afmug.com>>
> Subject: [AFMUG] "buffering"
> Date: Sat, Oct 15, 2016 12:10 PM
>
> In your experience, does it help if the customer goes through the
> procedure to update the app on the smart TV?
>
> Most of the smart TVs we run into seem to be Samsung.  I know a lot of
> the early ones also didn’t seem to play well with certain WiFi routers.
>
> *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Joe Novak
> *Sent:* Saturday, October 15, 2016 11:59 AM
> *To:* af@afmug.com <mailto:af@afmug.com>
> *Subject:* Re: [AFMUG] "buffering"
>
> In a lot of the early smart TVs - even some of the new ones - the
> netflix 'smart' modulation did not work well if at all. The Roku's and
> streaming boxes usually have perfect support for it. Hulu seems to do
> good too. Direct TV has shit poor bandwidth management, and poor peering
> as far as we could tell.
>
> On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <af...@kwisp.com
> <mailto:af...@kwisp.com>> wrote:
>
>     The most recent customer I think I’ve gotten to clarify the video is
>     actually stopping and starting.  Previously he was saying it took a
>     long time to buffer but was fine once the picture appeared.  That’s
>     what got me to thinking the latest complaint was impatience with how
>     long it took before the video started playing, not problems while it
>     was playing.  The next challenge is to find out what streaming
>     service he is using, people tend to call them all “Netflix”.  But I
>     rarely hear about Netflix stopping to buffer because Netflix can
>     switch stream rates on the fly, if it’s actually Netflix and it is
>     stopping and starting, in my experience it’s usually something other
>     than just slow Internet.  Like WiFi dropping out, or packet loss, or
>     a Windows 10 download overloading the connection.
>
>     We have transitioned to the point where people sit down in front of
>     their “smart TV” and expect to watch TV, who knows what streaming
>     service, but there is only one answer if it doesn’t work like old
>     fashioned TV – your Internet is too slow.  I had a customer call
>     because she couldn’t watch an online class on her computer which was
>     telling her “you  are  not connected to a network”, and there was an
>     airplane symbol in the lower right.  Tech support for the online
>     college told her that meant her Internet was too slow.  I was
>     tempted to tell her the airplane symbol actually meant her Internet
>     was really fast (it’s flying), otherwise it would show a car or a
>     turtle.
>
>     *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Chuck McCown
>     *Sent:* Saturday, October 15, 2016 10:29 AM
>     *To:* af@afmug.com <mailto:af@afmug.com>
>     *Subject:* Re: [AFMUG] "buffering"
>
>     I presume the circle thing is spinning when people say buffering.
>
>     *From:*Ken Hohhof
>
>     *Sent:*Friday, October 14, 2016 8:34 PM
>
>     *To:*af@afmug.com <mailto:af@afmug.com>
>
>     *Subject:*Re: [AFMUG] "buffering"
>
>     But that’s not what I’m talking about.  I’m wondering if when a
>     customer talks about “buffering”, he really means having to wait for
>     the video to start playing.
>
>     And maybe I’m confused because I assume everyone is using Netflix.
>     And I’m pretty sure Netflix starts the stream at a low quality so it
>     starts quickly, and then ramps up the quality as the buffer fills,
>     since their technology allows changing the stream quality on the
>     fly.  Other services like maybe Hulu and Amazon Prime may behave
>     differently.
>
>     Also with my default assumption that people are using Netflix, I
>     don’t expect rebuffering because it’s been years since Netflix
>     needed to stop and rebuffer at a lower stream rate, I think they do
>     that pretty seamlessly now.
>
>     *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mathew Howard
>     *Sent:* Friday, October 14, 2016 9:09 PM
>     *To:* af <af@afmug.com <mailto:af@afmug.com>>
>     *Subject:* Re: [AFMUG] "buffering"
>
>     Well, people certainly want connections that support multiple
>     streams. Paying for it, I'm not so sure about... at least around
>     these parts.
>
>     On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke <eric.kuh...@gmail.com
>     <mailto:eric.kuh...@gmail.com>> wrote:
>
>         Have you ever seen a 1080p youtube video load on a 1GbE active-E
>         FTTH ISP that has direct peering with Google from a router 2.5ms
>         upstream?  It's a beautiful thing.
>
>         People will absolutely pay for connections that support multiple
>         streams, take a typical family of 4 or 5 people with kids that
>         want to watch videos on tablets simultaneously...
>
>         On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof <af...@kwisp.com
>         <mailto:af...@kwisp.com>> wrote:
>
>             When people say their video is “buffering”, I assume they
>             mean re-buffering, where the video stops and starts.
>
>             I’m starting to  wonder if some people are referring to the
>             delay before the video starts playing.  Is this a thing?
>             And do people pay for faster Internet just to make the video
>             start faster, like cut 15-20 seconds down to 5 or 10 seconds?
>
>

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