LOL On Oct 15, 2016 6:51 PM, "Robert Andrews" <i...@avantwireless.com> wrote:
> As the original webmaster at netscape, thanks for the memories.... > > On 10/15/2016 10:55 AM, Ken Hohhof wrote: > >> Yep, here’s your video: >> >> *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Chuck McCown >> *Sent:* Saturday, October 15, 2016 12:48 PM >> *To:* af@afmug.com >> *Subject:* Re: [AFMUG] "buffering" >> >> I read the word “Netflix” and my brain received “Netscape”. Talk about a >> confusing moment... >> >> *From:*CBB - Jay Fuller >> >> *Sent:*Saturday, October 15, 2016 11:33 AM >> >> *To:*af@afmug.com <mailto:af@afmug.com> >> >> *Subject:*Re: [AFMUG] "buffering" >> >> I have a smart tv that works fine but won't update. It is an earlier >> Netflix interface but I actually like it better than the modern >> interface..... >> >> Sent from my Verizon 4G LTE Smartphone >> >> ----- Reply message ----- >> From: "Ken Hohhof" <af...@kwisp.com <mailto:af...@kwisp.com>> >> To: <af@afmug.com <mailto:af@afmug.com>> >> Subject: [AFMUG] "buffering" >> Date: Sat, Oct 15, 2016 12:10 PM >> >> In your experience, does it help if the customer goes through the >> procedure to update the app on the smart TV? >> >> Most of the smart TVs we run into seem to be Samsung. I know a lot of >> the early ones also didn’t seem to play well with certain WiFi routers. >> >> *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Joe Novak >> *Sent:* Saturday, October 15, 2016 11:59 AM >> *To:* af@afmug.com <mailto:af@afmug.com> >> *Subject:* Re: [AFMUG] "buffering" >> >> In a lot of the early smart TVs - even some of the new ones - the >> netflix 'smart' modulation did not work well if at all. The Roku's and >> streaming boxes usually have perfect support for it. Hulu seems to do >> good too. Direct TV has shit poor bandwidth management, and poor peering >> as far as we could tell. >> >> On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <af...@kwisp.com >> <mailto:af...@kwisp.com>> wrote: >> >> The most recent customer I think I’ve gotten to clarify the video is >> actually stopping and starting. Previously he was saying it took a >> long time to buffer but was fine once the picture appeared. That’s >> what got me to thinking the latest complaint was impatience with how >> long it took before the video started playing, not problems while it >> was playing. The next challenge is to find out what streaming >> service he is using, people tend to call them all “Netflix”. But I >> rarely hear about Netflix stopping to buffer because Netflix can >> switch stream rates on the fly, if it’s actually Netflix and it is >> stopping and starting, in my experience it’s usually something other >> than just slow Internet. Like WiFi dropping out, or packet loss, or >> a Windows 10 download overloading the connection. >> >> We have transitioned to the point where people sit down in front of >> their “smart TV” and expect to watch TV, who knows what streaming >> service, but there is only one answer if it doesn’t work like old >> fashioned TV – your Internet is too slow. I had a customer call >> because she couldn’t watch an online class on her computer which was >> telling her “you are not connected to a network”, and there was an >> airplane symbol in the lower right. Tech support for the online >> college told her that meant her Internet was too slow. I was >> tempted to tell her the airplane symbol actually meant her Internet >> was really fast (it’s flying), otherwise it would show a car or a >> turtle. >> >> *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Chuck McCown >> *Sent:* Saturday, October 15, 2016 10:29 AM >> *To:* af@afmug.com <mailto:af@afmug.com> >> *Subject:* Re: [AFMUG] "buffering" >> >> I presume the circle thing is spinning when people say buffering. >> >> *From:*Ken Hohhof >> >> *Sent:*Friday, October 14, 2016 8:34 PM >> >> *To:*af@afmug.com <mailto:af@afmug.com> >> >> *Subject:*Re: [AFMUG] "buffering" >> >> But that’s not what I’m talking about. I’m wondering if when a >> customer talks about “buffering”, he really means having to wait for >> the video to start playing. >> >> And maybe I’m confused because I assume everyone is using Netflix. >> And I’m pretty sure Netflix starts the stream at a low quality so it >> starts quickly, and then ramps up the quality as the buffer fills, >> since their technology allows changing the stream quality on the >> fly. Other services like maybe Hulu and Amazon Prime may behave >> differently. >> >> Also with my default assumption that people are using Netflix, I >> don’t expect rebuffering because it’s been years since Netflix >> needed to stop and rebuffer at a lower stream rate, I think they do >> that pretty seamlessly now. >> >> *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mathew Howard >> *Sent:* Friday, October 14, 2016 9:09 PM >> *To:* af <af@afmug.com <mailto:af@afmug.com>> >> *Subject:* Re: [AFMUG] "buffering" >> >> Well, people certainly want connections that support multiple >> streams. Paying for it, I'm not so sure about... at least around >> these parts. >> >> On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke <eric.kuh...@gmail.com >> <mailto:eric.kuh...@gmail.com>> wrote: >> >> Have you ever seen a 1080p youtube video load on a 1GbE active-E >> FTTH ISP that has direct peering with Google from a router 2.5ms >> upstream? It's a beautiful thing. >> >> People will absolutely pay for connections that support multiple >> streams, take a typical family of 4 or 5 people with kids that >> want to watch videos on tablets simultaneously... >> >> On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof <af...@kwisp.com >> <mailto:af...@kwisp.com>> wrote: >> >> When people say their video is “buffering”, I assume they >> mean re-buffering, where the video stops and starts. >> >> I’m starting to wonder if some people are referring to the >> delay before the video starts playing. Is this a thing? >> And do people pay for faster Internet just to make the video >> start faster, like cut 15-20 seconds down to 5 or 10 seconds? >> >>
