After he updated Netscape he got Firefox which evolved to Chrome. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Oct 15, 2016 1:48 PM, "Chuck McCown" <ch...@wbmfg.com> wrote: > I read the word “Netflix” and my brain received “Netscape”. Talk about a > confusing moment... > > *From:* CBB - Jay Fuller > *Sent:* Saturday, October 15, 2016 11:33 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] "buffering" > > > I have a smart tv that works fine but won't update. It is an earlier > Netflix interface but I actually like it better than the modern > interface..... > > Sent from my Verizon 4G LTE Smartphone > > ----- Reply message ----- > From: "Ken Hohhof" <af...@kwisp.com> > To: <af@afmug.com> > Subject: [AFMUG] "buffering" > Date: Sat, Oct 15, 2016 12:10 PM > > > In your experience, does it help if the customer goes through the > procedure to update the app on the smart TV? > > > > Most of the smart TVs we run into seem to be Samsung. I know a lot of the > early ones also didn’t seem to play well with certain WiFi routers. > > > > > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Joe Novak > *Sent:* Saturday, October 15, 2016 11:59 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] "buffering" > > > > In a lot of the early smart TVs - even some of the new ones - the netflix > 'smart' modulation did not work well if at all. The Roku's and streaming > boxes usually have perfect support for it. Hulu seems to do good too. > Direct TV has shit poor bandwidth management, and poor peering as far as we > could tell. > > > > On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <af...@kwisp.com> wrote: > > The most recent customer I think I’ve gotten to clarify the video is > actually stopping and starting. Previously he was saying it took a long > time to buffer but was fine once the picture appeared. That’s what got me > to thinking the latest complaint was impatience with how long it took > before the video started playing, not problems while it was playing. The > next challenge is to find out what streaming service he is using, people > tend to call them all “Netflix”. But I rarely hear about Netflix stopping > to buffer because Netflix can switch stream rates on the fly, if it’s > actually Netflix and it is stopping and starting, in my experience it’s > usually something other than just slow Internet. Like WiFi dropping out, > or packet loss, or a Windows 10 download overloading the connection. > > > > We have transitioned to the point where people sit down in front of their > “smart TV” and expect to watch TV, who knows what streaming service, but > there is only one answer if it doesn’t work like old fashioned TV – your > Internet is too slow. I had a customer call because she couldn’t watch an > online class on her computer which was telling her “you are not connected > to a network”, and there was an airplane symbol in the lower right. Tech > support for the online college told her that meant her Internet was too > slow. I was tempted to tell her the airplane symbol actually meant her > Internet was really fast (it’s flying), otherwise it would show a car or a > turtle. > > > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Chuck McCown > *Sent:* Saturday, October 15, 2016 10:29 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] "buffering" > > > > I presume the circle thing is spinning when people say buffering. > > > > *From:* Ken Hohhof > > *Sent:* Friday, October 14, 2016 8:34 PM > > *To:* af@afmug.com > > *Subject:* Re: [AFMUG] "buffering" > > > > But that’s not what I’m talking about. I’m wondering if when a customer > talks about “buffering”, he really means having to wait for the video to > start playing. > > > > And maybe I’m confused because I assume everyone is using Netflix. And > I’m pretty sure Netflix starts the stream at a low quality so it starts > quickly, and then ramps up the quality as the buffer fills, since their > technology allows changing the stream quality on the fly. Other services > like maybe Hulu and Amazon Prime may behave differently. > > > > Also with my default assumption that people are using Netflix, I don’t > expect rebuffering because it’s been years since Netflix needed to stop and > rebuffer at a lower stream rate, I think they do that pretty seamlessly now. > > > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mathew Howard > *Sent:* Friday, October 14, 2016 9:09 PM > *To:* af <af@afmug.com> > *Subject:* Re: [AFMUG] "buffering" > > > > Well, people certainly want connections that support multiple streams. > Paying for it, I'm not so sure about... at least around these parts. > > > > On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke <eric.kuh...@gmail.com> > wrote: > > Have you ever seen a 1080p youtube video load on a 1GbE active-E FTTH ISP > that has direct peering with Google from a router 2.5ms upstream? It's a > beautiful thing. > > People will absolutely pay for connections that support multiple streams, > take a typical family of 4 or 5 people with kids that want to watch videos > on tablets simultaneously... > > > > On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof <af...@kwisp.com> wrote: > > When people say their video is “buffering”, I assume they mean > re-buffering, where the video stops and starts. > > > > I’m starting to wonder if some people are referring to the delay before > the video starts playing. Is this a thing? And do people pay for faster > Internet just to make the video start faster, like cut 15-20 seconds down > to 5 or 10 seconds? > > > > > > >
