Worked fine in Thunderbird...

On 10/15/16 6:14 PM, Chuck McCown wrote:
For me too.  I use an email client.  One of my kids think I am a
dinosaur for doing so.

*From:* Jason McKemie
*Sent:* Saturday, October 15, 2016 6:29 PM
*Subject:* Re: [AFMUG] "buffering"

Showed up as animated here.

On Sat, Oct 15, 2016 at 7:24 PM, Ken Hohhof <> wrote:

    Why didn’t the animated GIF come through as animated?  Is it because
    I sent it embedded rather than attached?  But I’ve done that with
    animated emoticons before and it worked.  Is it because I’m using
    Outlook now?____



    *From:*Af [] *On Behalf Of *Josh Reynolds
    *Sent:* Saturday, October 15, 2016 7:16 PM
    *Subject:* Re: [AFMUG] "buffering"____




    On Oct 15, 2016 6:51 PM, "Robert Andrews" <>

        As the original webmaster at netscape, thanks for the memories....

        On 10/15/2016 10:55 AM, Ken Hohhof wrote:____

            Yep, here’s your video:

            *From:*Af [] *On Behalf Of *Chuck
            *Sent:* Saturday, October 15, 2016 12:48 PM
            *Subject:* Re: [AFMUG] "buffering"

            I read the word “Netflix” and my brain received “Netscape”.
            Talk about a
            confusing moment...

            *From:*CBB - Jay Fuller

            *Sent:*Saturday, October 15, 2016 11:33 AM

            *To:* <>

            *Subject:*Re: [AFMUG] "buffering"

            I have a smart tv that works fine but won't update.  It is
            an earlier
            Netflix interface but I actually like it better than the modern

            Sent from my Verizon 4G LTE Smartphone

            ----- Reply message -----
            From: "Ken Hohhof" < <>>
            To: < <>>
            Subject: [AFMUG] "buffering"
            Date: Sat, Oct 15, 2016 12:10 PM

            In your experience, does it help if the customer goes
            through the
            procedure to update the app on the smart TV?

            Most of the smart TVs we run into seem to be Samsung.  I
            know a lot of
            the early ones also didn’t seem to play well with certain
            WiFi routers.

            *From:*Af [] *On Behalf Of *Joe Novak
            *Sent:* Saturday, October 15, 2016 11:59 AM
            *To:* <>
            *Subject:* Re: [AFMUG] "buffering"

            In a lot of the early smart TVs - even some of the new ones
            - the
            netflix 'smart' modulation did not work well if at all. The
            Roku's and
            streaming boxes usually have perfect support for it. Hulu
            seems to do
            good too. Direct TV has shit poor bandwidth management, and
            poor peering
            as far as we could tell.

            On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <

            <>> wrote:

                The most recent customer I think I’ve gotten to clarify
            the video is
                actually stopping and starting.  Previously he was
            saying it took a
                long time to buffer but was fine once the picture
            appeared.  That’s
                what got me to thinking the latest complaint was
            impatience with how
                long it took before the video started playing, not
            problems while it
                was playing.  The next challenge is to find out what
                service he is using, people tend to call them all
            “Netflix”.  But I
                rarely hear about Netflix stopping to buffer because
            Netflix can
                switch stream rates on the fly, if it’s actually Netflix
            and it is
                stopping and starting, in my experience it’s usually
            something other
                than just slow Internet.  Like WiFi dropping out, or
            packet loss, or
                a Windows 10 download overloading the connection.

                We have transitioned to the point where people sit down
            in front of
                their “smart TV” and expect to watch TV, who knows what
                service, but there is only one answer if it doesn’t work
            like old
                fashioned TV – your Internet is too slow.  I had a
            customer call
                because she couldn’t watch an online class on her
            computer which was
                telling her “you  are  not connected to a network”, and
            there was an
                airplane symbol in the lower right.  Tech support for
            the online
                college told her that meant her Internet was too slow.
            I was
                tempted to tell her the airplane symbol actually meant
            her Internet
                was really fast (it’s flying), otherwise it would show a
            car or a

                *From:*Af [] *On Behalf Of
            *Chuck McCown
                *Sent:* Saturday, October 15, 2016 10:29 AM
                *To:* <>
                *Subject:* Re: [AFMUG] "buffering"

                I presume the circle thing is spinning when people say

                *From:*Ken Hohhof

                *Sent:*Friday, October 14, 2016 8:34 PM

                *To:* <>

                *Subject:*Re: [AFMUG] "buffering"

                But that’s not what I’m talking about.  I’m wondering if
            when a
                customer talks about “buffering”, he really means having
            to wait for
                the video to start playing.

                And maybe I’m confused because I assume everyone is
            using Netflix.
                And I’m pretty sure Netflix starts the stream at a low
            quality so it
                starts quickly, and then ramps up the quality as the
            buffer fills,
                since their technology allows changing the stream
            quality on the
                fly.  Other services like maybe Hulu and Amazon Prime
            may behave

                Also with my default assumption that people are using
            Netflix, I
                don’t expect rebuffering because it’s been years since
                needed to stop and rebuffer at a lower stream rate, I
            think they do
                that pretty seamlessly now.

                *From:*Af [] *On Behalf Of
            *Mathew Howard
                *Sent:* Friday, October 14, 2016 9:09 PM
                *To:* af < <>>
                *Subject:* Re: [AFMUG] "buffering"

                Well, people certainly want connections that support
                streams. Paying for it, I'm not so sure about... at
            least around
                these parts.

                On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke
                <>> wrote:

                    Have you ever seen a 1080p youtube video load on a
            1GbE active-E
                    FTTH ISP that has direct peering with Google from a
            router 2.5ms
                    upstream?  It's a beautiful thing.

                    People will absolutely pay for connections that
            support multiple
                    streams, take a typical family of 4 or 5 people with
            kids that
                    want to watch videos on tablets simultaneously...

                    On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof
                    <>> wrote:

                        When people say their video is “buffering”, I
            assume they
                        mean re-buffering, where the video stops and starts.

                        I’m starting to  wonder if some people are
            referring to the
                        delay before the video starts playing.  Is this
            a thing?
                        And do people pay for faster Internet just to
            make the video
                        start faster, like cut 15-20 seconds down to 5
            or 10 seconds?____

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