Have they been using them since they started the streaming product?

On Oct 16, 2016 11:44 AM, "Mike Hammett" <af...@ics-il.net> wrote:

> DirecTV's CDN is Level 3.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
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> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> ------------------------------
> *From: *"Joe Novak" <jno...@lrcomm.com>
> *To: *af@afmug.com
> *Sent: *Saturday, October 15, 2016 11:59:14 AM
> *Subject: *Re: [AFMUG] "buffering"
>
> In a lot of the early smart TVs - even some of the new ones - the netflix
> 'smart' modulation did not work well if at all. The Roku's and streaming
> boxes usually have perfect support for it. Hulu seems to do good
> too. Direct TV has shit poor bandwidth management, and poor peering as far
> as we could tell.
>
> On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <af...@kwisp.com> wrote:
>
>> The most recent customer I think I’ve gotten to clarify the video is
>> actually stopping and starting.  Previously he was saying it took a long
>> time to buffer but was fine once the picture appeared.  That’s what got me
>> to thinking the latest complaint was impatience with how long it took
>> before the video started playing, not problems while it was playing.  The
>> next challenge is to find out what streaming service he is using, people
>> tend to call them all “Netflix”.  But I rarely hear about Netflix stopping
>> to buffer because Netflix can switch stream rates on the fly, if it’s
>> actually Netflix and it is stopping and starting, in my experience it’s
>> usually something other than just slow Internet.  Like WiFi dropping out,
>> or packet loss, or a Windows 10 download overloading the connection.
>>
>>
>>
>> We have transitioned to the point where people sit down in front of their
>> “smart TV” and expect to watch TV, who knows what streaming service, but
>> there is only one answer if it doesn’t work like old fashioned TV – your
>> Internet is too slow.  I had a customer call because she couldn’t watch an
>> online class on her computer which was telling her “you  are  not connected
>> to a network”, and there was an airplane symbol in the lower right.  Tech
>> support for the online college told her that meant her Internet was too
>> slow.  I was tempted to tell her the airplane symbol actually meant her
>> Internet was really fast (it’s flying), otherwise it would show a car or a
>> turtle.
>>
>>
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Chuck McCown
>> *Sent:* Saturday, October 15, 2016 10:29 AM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] "buffering"
>>
>>
>>
>> I presume the circle thing is spinning when people say buffering.
>>
>>
>>
>> *From:* Ken Hohhof
>>
>> *Sent:* Friday, October 14, 2016 8:34 PM
>>
>> *To:* af@afmug.com
>>
>> *Subject:* Re: [AFMUG] "buffering"
>>
>>
>>
>> But that’s not what I’m talking about.  I’m wondering if when a customer
>> talks about “buffering”, he really means having to wait for the video to
>> start playing.
>>
>>
>>
>> And maybe I’m confused because I assume everyone is using Netflix.  And
>> I’m pretty sure Netflix starts the stream at a low quality so it starts
>> quickly, and then ramps up the quality as the buffer fills, since their
>> technology allows changing the stream quality on the fly.  Other services
>> like maybe Hulu and Amazon Prime may behave differently.
>>
>>
>>
>> Also with my default assumption that people are using Netflix, I don’t
>> expect rebuffering because it’s been years since Netflix needed to stop and
>> rebuffer at a lower stream rate, I think they do that pretty seamlessly now.
>>
>>
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On
>> Behalf Of *Mathew Howard
>> *Sent:* Friday, October 14, 2016 9:09 PM
>> *To:* af <af@afmug.com>
>> *Subject:* Re: [AFMUG] "buffering"
>>
>>
>>
>> Well, people certainly want connections that support multiple streams.
>> Paying for it, I'm not so sure about... at least around these parts.
>>
>>
>>
>> On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke <eric.kuh...@gmail.com>
>> wrote:
>>
>> Have you ever seen a 1080p youtube video load on a 1GbE active-E FTTH ISP
>> that has direct peering with Google from a router 2.5ms upstream?  It's a
>> beautiful thing.
>>
>> People will absolutely pay for connections that support multiple streams,
>> take a typical family of 4 or 5 people with kids that want to watch videos
>> on tablets simultaneously...
>>
>>
>>
>> On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof <af...@kwisp.com> wrote:
>>
>> When people say their video is “buffering”, I assume they mean
>> re-buffering, where the video stops and starts.
>>
>>
>>
>> I’m starting to  wonder if some people are referring to the delay before
>> the video starts playing.  Is this a thing?  And do people pay for faster
>> Internet just to make the video start faster, like cut 15-20 seconds down
>> to 5 or 10 seconds?
>>
>>
>>
>>
>>
>
>
>

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