Have they been using them since they started the streaming product? On Oct 16, 2016 11:44 AM, "Mike Hammett" <[email protected]> wrote:
> DirecTV's CDN is Level 3. > > > > ----- > Mike Hammett > Intelligent Computing Solutions <http://www.ics-il.com/> > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > Midwest Internet Exchange <http://www.midwest-ix.com/> > <https://www.facebook.com/mdwestix> > <https://www.linkedin.com/company/midwest-internet-exchange> > <https://twitter.com/mdwestix> > The Brothers WISP <http://www.thebrotherswisp.com/> > <https://www.facebook.com/thebrotherswisp> > > > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > ------------------------------ > *From: *"Joe Novak" <[email protected]> > *To: *[email protected] > *Sent: *Saturday, October 15, 2016 11:59:14 AM > *Subject: *Re: [AFMUG] "buffering" > > In a lot of the early smart TVs - even some of the new ones - the netflix > 'smart' modulation did not work well if at all. The Roku's and streaming > boxes usually have perfect support for it. Hulu seems to do good > too. Direct TV has shit poor bandwidth management, and poor peering as far > as we could tell. > > On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <[email protected]> wrote: > >> The most recent customer I think I’ve gotten to clarify the video is >> actually stopping and starting. Previously he was saying it took a long >> time to buffer but was fine once the picture appeared. That’s what got me >> to thinking the latest complaint was impatience with how long it took >> before the video started playing, not problems while it was playing. The >> next challenge is to find out what streaming service he is using, people >> tend to call them all “Netflix”. But I rarely hear about Netflix stopping >> to buffer because Netflix can switch stream rates on the fly, if it’s >> actually Netflix and it is stopping and starting, in my experience it’s >> usually something other than just slow Internet. Like WiFi dropping out, >> or packet loss, or a Windows 10 download overloading the connection. >> >> >> >> We have transitioned to the point where people sit down in front of their >> “smart TV” and expect to watch TV, who knows what streaming service, but >> there is only one answer if it doesn’t work like old fashioned TV – your >> Internet is too slow. I had a customer call because she couldn’t watch an >> online class on her computer which was telling her “you are not connected >> to a network”, and there was an airplane symbol in the lower right. Tech >> support for the online college told her that meant her Internet was too >> slow. I was tempted to tell her the airplane symbol actually meant her >> Internet was really fast (it’s flying), otherwise it would show a car or a >> turtle. >> >> >> >> >> >> *From:* Af [mailto:[email protected]] *On Behalf Of *Chuck McCown >> *Sent:* Saturday, October 15, 2016 10:29 AM >> *To:* [email protected] >> *Subject:* Re: [AFMUG] "buffering" >> >> >> >> I presume the circle thing is spinning when people say buffering. >> >> >> >> *From:* Ken Hohhof >> >> *Sent:* Friday, October 14, 2016 8:34 PM >> >> *To:* [email protected] >> >> *Subject:* Re: [AFMUG] "buffering" >> >> >> >> But that’s not what I’m talking about. I’m wondering if when a customer >> talks about “buffering”, he really means having to wait for the video to >> start playing. >> >> >> >> And maybe I’m confused because I assume everyone is using Netflix. And >> I’m pretty sure Netflix starts the stream at a low quality so it starts >> quickly, and then ramps up the quality as the buffer fills, since their >> technology allows changing the stream quality on the fly. Other services >> like maybe Hulu and Amazon Prime may behave differently. >> >> >> >> Also with my default assumption that people are using Netflix, I don’t >> expect rebuffering because it’s been years since Netflix needed to stop and >> rebuffer at a lower stream rate, I think they do that pretty seamlessly now. >> >> >> >> >> >> *From:* Af [mailto:[email protected] <[email protected]>] *On >> Behalf Of *Mathew Howard >> *Sent:* Friday, October 14, 2016 9:09 PM >> *To:* af <[email protected]> >> *Subject:* Re: [AFMUG] "buffering" >> >> >> >> Well, people certainly want connections that support multiple streams. >> Paying for it, I'm not so sure about... at least around these parts. >> >> >> >> On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke <[email protected]> >> wrote: >> >> Have you ever seen a 1080p youtube video load on a 1GbE active-E FTTH ISP >> that has direct peering with Google from a router 2.5ms upstream? It's a >> beautiful thing. >> >> People will absolutely pay for connections that support multiple streams, >> take a typical family of 4 or 5 people with kids that want to watch videos >> on tablets simultaneously... >> >> >> >> On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof <[email protected]> wrote: >> >> When people say their video is “buffering”, I assume they mean >> re-buffering, where the video stops and starts. >> >> >> >> I’m starting to wonder if some people are referring to the delay before >> the video starts playing. Is this a thing? And do people pay for faster >> Internet just to make the video start faster, like cut 15-20 seconds down >> to 5 or 10 seconds? >> >> >> >> >> > > >
