So, is it really taking 6 to 8 weeks for a BN to be serviced these days? Well, grin, unless it is a BNPK being sent away, and I've heard about those taking up to three months to be fixed. But, actually, isn't 2 or 3 weeks kind of a long time just for a battery replacement?

Also, I heard folks talking on the list a while back about those of us in the United States now having to send our units to Canada for repair type work. I had actually forgotten about that HW change, so had to go to the web site to refresh my memory. So, how does that work, meaning for folks in the States to ship their BN to Canada? I saw that the article on the HW site talked about the repair address being a United States one. So, do we just ship to that address and don't really notice much difference?

Other than that initial battery problem some of the mPower units had a few years ago, I've not sent my unit back for anything else. But, when I sent it back that time, it was gone less than a week. True, that was a design issue that HW needed to fix, but they moved things quite quickly then to get the BN back to me.

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