Why should it take so long? When I used to send the Optacon in years ago, other than when there was really something wrong with the array, I could get it back in one week.
Customer service isn't what it once was. Rose Combs [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Peggy Kern Sent: Sunday, November 08, 2009 5:27 PM To: Braillenote Subject: Re: [Braillenote] Battery life and replacement I just sent mine in for a new battery. They told me it should take two to three weeks. It left here Thursday evening, so we'll see how long it really takes. Peggy http://kernsac.livejournal.com http://facebook.com/kernsac ----- Original Message ----- From: "Linda" <[email protected]> To: "Jim Gammon" <[email protected]>; <[email protected]> Sent: Monday, November 09, 2009 2:37 AM Subject: re: [Braillenote] Battery life and replacement > Hi Jim and friends, > > So there really isn't any harm in letting someone else work to change the > battery in the BrailleNote? I would so much rather have someone local do > it, and last I new we do have a Batteries Plus in our city. They can make > the exact battery you need, and, I wonder if they might even be able to > make a better one. Well, I'm trying to be a lot more careful with my > battery in the BrailleNote now. I've had it a year, and hope to use this > battery a lot longer. The one time I'd really want to replace it would be > if I went somewhere for a couple of days where I wouldn't have access to > electricity. But it's nice that the battery charges up so fast, as I > could possibly do it in an airport. And the car converters would probably > work too, right? I hope that Humanware will realize the terrible problems > we BrailleNote users have when we have to be without our units for six to > eight weeks to replace a battery. What were they thinking? > > Linda > > Linda > >> ----- Original Message ----- >>From: Jim Gammon <[email protected] >>To: [email protected] >>Date sent: Fri, 30 Oct 2009 21:49:29 -0700 >>Subject: [Braillenote] Battery life and replacement > >>Hey, Linda, and all, I had the batteries in my voicenote > m-power replaced this past March by Batteries Plus a chain of stores. > maybe you can find one in your area. If you want, write me off list and I > will give you the contact info in my area for the Batteries Plus in > Dublin, California that is, or you can just call information and get it > for them. Nevertheless, in my case, the replacement worked fine. Only > thing is, you have to be sure and Turn Off BlueTooth, Before you do the > recalibration. The cost was approx $54 whereas HumanWare will charge you, > well let's just say, a whole lot more money! Good luck! Jim >>___ >>Replies to this message will go directly to the sender. >>If your reply would be useful to the list, please send a >>copy to the list as well. > >>To leave the BrailleNote list, send a blank message to >>[email protected] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > __________ Information from ESET NOD32 Antivirus, version of virus > signature database 4585 (20091108) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > > __________ Information from ESET NOD32 Antivirus, version of virus signature database 4585 (20091108) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
