Hi! I have an SMI system in our facility in downtown Montreal. I'm very interested in the discussion. The pros and cons of using ET for usability testing seem pretty well described above.
At the same time, I dislike what I understood as the suggestion that some practitioners are using ET to con clients. NO methodology or tool should be offered (honestly) without being clear about its deliverables, benefits and limitations. As a firm, we bear the cost of purchasing the equipment and the learning curve in order to be able to offer ET to clients. I don't see where this costs our clients unnecessarily and I will NEVER impose the use of ET on a client project just because it cost me to buy it. My job is very clearly to design and execute research that uses the best mix of methodologies that will really serve my clients' needs. ET is one of them. I also agree that expertise in the area of ET needs to be developed and that best practices can be shared. Feel free to get in touch with me by e-mail or by phone to discuss. Have a great day! Kate kcaldw...@ux-research.com 1 514 502-5862 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44684 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
