I simply emailed them and asked to be put on their notification list
anytime a broadcast message is sent such as system down or upcoming
system maintenance planned outages.
It took much less time than deleting the "GXS is the devil" horde of
emails.
-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On
Behalf Of Nancy Plume
Sent: Thursday, February 22, 2007 8:10 AM
To: Scott Franklin (DFW); [email protected]
Subject: RE: [EDI-L] GXS DOWN?????
How did you get on the list and do you have to pay to get these
emails?
________________________________
From: [email protected] <mailto:EDI-L%40yahoogroups.com>
[mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> ] On
Behalf Of
Scott Franklin (DFW)
Sent: Thursday, February 22, 2007 9:03 AM
To: [email protected] <mailto:EDI-L%40yahoogroups.com>
Subject: RE: [EDI-L] GXS DOWN?????
We received a total of 15 emails from GXS yesterday in regards
to the
outage.
-----Original Message-----
From: [email protected] <mailto:EDI-L%40yahoogroups.com>
<mailto:EDI-L%40yahoogroups.com>
[mailto:[email protected] <mailto:EDI-L%40yahoogroups.com>
<mailto:EDI-L%40yahoogroups.com> ] On
Behalf Of Nancy Plume
Sent: Thursday, February 22, 2007 6:34 AM
To: [email protected] <mailto:edi-l%40yahoogroups.com>
<mailto:edi-l%40yahoogroups.com>
Subject: RE: [EDI-L] GXS DOWN?????
Technology does have its ups and downs, but why not notify your
customers when you go down????? I have used the Sterling
Commerce VAN
for over 10 years and they are good at letting you know when
they are
doing updates, when they are refreshing or having to shut down
for
patches at nite. Then they even send out emails to let you know
when it
is back up. We have not had services go down during production
hours
ever that I can remember. They "take care of their customers."
We send out PO's to our VAN they go to GXS to our vendor and
.....
??????? We had 17 orders that ?????? did they get them? Why
can't GXS
inform their customers when they go down???? Just a simple
request
.... oh and they want to get paid for their inability to keep
their
system running???
________________________________
From: [email protected] <mailto:EDI-L%40yahoogroups.com>
<mailto:EDI-L%40yahoogroups.com>
<mailto:EDI-L%40yahoogroups.com>
[mailto:[email protected] <mailto:EDI-L%40yahoogroups.com>
<mailto:EDI-L%40yahoogroups.com>
<mailto:EDI-L%40yahoogroups.com> ] On
Behalf Of
Thomas Seay
Sent: Wednesday, February 21, 2007 1:39 PM
To: [email protected] <mailto:edi-l%40yahoogroups.com>
<mailto:edi-l%40yahoogroups.com>
<mailto:edi-l%40yahoogroups.com>
Subject: Re: [EDI-L] GXS DOWN????? Pollice Basso!
Another GXS Banner Day!!! I know some of you just
find yourself stuck with GXS, but when are people
going to do themselves a favor and DUMP this loser?
Tired of these outages?
Tired of the so-called customer service?
Tired of that joke self-service web interface?
Tired of the "characters" they attach to your file
that screws with your (or your tps) ftp?
How about the redundancy they supposedly have in (I
believe they- the salespeople-say) three different
data centers?
Yeah, GXS down and here is what I say:
Pollice basso, please throw them to the lions!
-Thomas
__________________________________________________________
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