I did get the official statement from GXS regarding the outage. I will forward or post if you wish. GSX is indicating that if you were with their new data center (transitions in process but supposedly 600 already transitioned), you would not have had an issue. Interestingly, I did not see any posts from a single GSX customer indicating they remained operational. I am now attempting to determine the validity of the statement. So are there any GXS VAN customers that DID remain up ? Steve Moses Systems Analyst Iomega Corp. (303) 681-2593
_____ From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Scott Franklin (DFW) Sent: Thursday, February 22, 2007 7:23 AM To: [email protected] Subject: RE: [EDI-L] GXS DOWN????? I simply emailed them and asked to be put on their notification list anytime a broadcast message is sent such as system down or upcoming system maintenance planned outages. It took much less time than deleting the "GXS is the devil" horde of emails. -----Original Message----- From: [email protected] <mailto:EDI-L%40yahoogroups.com> [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> ] On Behalf Of Nancy Plume Sent: Thursday, February 22, 2007 8:10 AM To: Scott Franklin (DFW); [email protected] <mailto:EDI-L%40yahoogroups.com> Subject: RE: [EDI-L] GXS DOWN????? How did you get on the list and do you have to pay to get these emails? ________________________________ From: [email protected] <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> ] On Behalf Of Scott Franklin (DFW) Sent: Thursday, February 22, 2007 9:03 AM To: [email protected] <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> Subject: RE: [EDI-L] GXS DOWN????? We received a total of 15 emails from GXS yesterday in regards to the outage. -----Original Message----- From: [email protected] <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> ] On Behalf Of Nancy Plume Sent: Thursday, February 22, 2007 6:34 AM To: [email protected] <mailto:edi-l%40yahoogroups.com> <mailto:edi-l%40yahoogroups.com> <mailto:edi-l%40yahoogroups.com> Subject: RE: [EDI-L] GXS DOWN????? Technology does have its ups and downs, but why not notify your customers when you go down????? I have used the Sterling Commerce VAN for over 10 years and they are good at letting you know when they are doing updates, when they are refreshing or having to shut down for patches at nite. Then they even send out emails to let you know when it is back up. We have not had services go down during production hours ever that I can remember. They "take care of their customers." We send out PO's to our VAN they go to GXS to our vendor and ..... ??????? We had 17 orders that ?????? did they get them? Why can't GXS inform their customers when they go down???? Just a simple request .... oh and they want to get paid for their inability to keep their system running??? ________________________________ From: [email protected] <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> <mailto:EDI-L%40yahoogroups.com> ] On Behalf Of Thomas Seay Sent: Wednesday, February 21, 2007 1:39 PM To: [email protected] <mailto:edi-l%40yahoogroups.com> <mailto:edi-l%40yahoogroups.com> <mailto:edi-l%40yahoogroups.com> <mailto:edi-l%40yahoogroups.com> Subject: Re: [EDI-L] GXS DOWN????? Pollice Basso! Another GXS Banner Day!!! I know some of you just find yourself stuck with GXS, but when are people going to do themselves a favor and DUMP this loser? Tired of these outages? Tired of the so-called customer service? Tired of that joke self-service web interface? Tired of the "characters" they attach to your file that screws with your (or your tps) ftp? How about the redundancy they supposedly have in (I believe they- the salespeople-say) three different data centers? Yeah, GXS down and here is what I say: Pollice basso, please throw them to the lions! -Thomas __________________________________________________________ Now that's room service! Choose from over 150,000 hotels in 45,000 destinations on Yahoo! 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