I think those of you who have experienced this problem should convene on-line, draft a petiton and confront GXS. Basically somebody is lying over at GXS and you need to call them on their shit. Also such a petition might help you convince your management to dump these bums once and for all.
-Thomas --- Samantha Scott <[EMAIL PROTECTED]> wrote: > I second Travis. We could not access their FTP > servers which meant that > even our data destined for another GXS partner did > not make it. > > On 2/26/07, Travis Truax > <[EMAIL PROTECTED]> wrote: > > > > That's absolutely false. Our com logs show > errors just accessing their > > ftp > > servers. > > > > Travis- > > > > -----Original Message----- > > From: Nancy Plume [mailto:[EMAIL PROTECTED] > <nplume%40wfubmc.edu>] > > Sent: Monday, February 26, 2007 12:20 PM > > To: Steve Moses; [email protected] > <EDI-L%40yahoogroups.com> > > Subject: RE: [EDI-L] GXS DOWN????? > > > > We are trying to sort this all out. From what I > was informed, GXS has > > several servers, the one that did interconnects to > other VANS was down. > > So if you were going from GXS to customer/vendor, > you were ok, but if > > you had to interconnect with another VAN you had > failure. We had failure > > and not a word from anyone!! Did anyone else get > this info? They say > > that they do send out notifications but only to > clients ... so what if > > you are a customer of a client?? How do we find > out? > > > > ________________________________ > > > > From: [email protected] > <EDI-L%40yahoogroups.com> [mailto: > > [email protected] <EDI-L%40yahoogroups.com>] > On Behalf Of > > Steve Moses > > Sent: Monday, February 26, 2007 12:53 PM > > To: [email protected] > <EDI-L%40yahoogroups.com> > > Subject: RE: [EDI-L] GXS DOWN????? > > > > I did get the official statement from GXS > regarding the outage. I will > > forward or post if you wish. GSX is indicating > that if you were with > > their new data center (transitions in process but > supposedly 600 already > > transitioned), you would not have had an issue. > Interestingly, I did > > not see any posts from a single GSX customer > indicating they remained > > operational. I am now attempting to determine the > validity of the > > statement. > > > > So are there any GXS VAN customers that DID remain > up ? > > > > Steve Moses > > Systems Analyst > > Iomega Corp. > > (303) 681-2593 > > > > _____ > > > > From: [email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > [mailto:[email protected] > <EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > > ] On > > Behalf Of > > Scott Franklin (DFW) > > Sent: Thursday, February 22, 2007 7:23 AM > > To: [email protected] > <EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > > > > Subject: RE: [EDI-L] GXS DOWN????? > > > > I simply emailed them and asked to be put on their > notification list > > anytime a broadcast message is sent such as system > down or upcoming > > system maintenance planned outages. > > > > It took much less time than deleting the "GXS is > the devil" horde of > > emails. > > > > -----Original Message----- > > From: [email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > [mailto:[email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> ] On > > Behalf Of Nancy Plume > > Sent: Thursday, February 22, 2007 8:10 AM > > To: Scott Franklin (DFW); [email protected] > <EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > Subject: RE: [EDI-L] GXS DOWN????? > > > > How did you get on the list and do you have to pay > to get these > > emails? > > > > ________________________________ > > > > From: [email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > [mailto:[email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> ] On > > Behalf Of > > Scott Franklin (DFW) > > Sent: Thursday, February 22, 2007 9:03 AM > > To: [email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > Subject: RE: [EDI-L] GXS DOWN????? > > > > We received a total of 15 emails from GXS > yesterday in regards > > to the > > outage. > > > > -----Original Message----- > > From: [email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > [mailto:[email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> ] On > > Behalf Of Nancy Plume > > Sent: Thursday, February 22, 2007 6:34 AM > > To: [email protected] > <edi-l%40yahoogroups.com> <mailto:edi- > > l%40yahoogroups.com> > > <mailto:edi-l%40yahoogroups.com> > > <mailto:edi-l%40yahoogroups.com> > > <mailto:edi-l%40yahoogroups.com> > > Subject: RE: [EDI-L] GXS DOWN????? > > > > Technology does have its ups and downs, but why > not notify your > > customers when you go down????? I have used the > Sterling > > Commerce VAN > > for over 10 years and they are good at letting you > know when > > they are > > doing updates, when they are refreshing or having > to shut down > > for > > patches at nite. Then they even send out emails to > let you know > > when it > > is back up. We have not had services go down > during production > > hours > > ever that I can remember. They "take care of their > customers." > > We send out PO's to our VAN they go to GXS to our > vendor and > > ..... > > ??????? We had 17 orders that ?????? did they get > them? Why > > can't GXS > > inform their customers when they go down???? Just > a simple > > request > > .... oh and they want to get paid for their > inability to keep > > their > > system running??? > > > > ________________________________ > > > > From: [email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > [mailto:[email protected] > <EDI-L%40yahoogroups.com> <mailto:EDI- > > L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> ] On > > Behalf Of > > Thomas Seay > > Sent: Wednesday, February 21, 2007 1:39 PM > > To: [email protected] > <edi-l%40yahoogroups.com> <mailto:edi- > > l%40yahoogroups.com> > > <mailto:edi-l%40yahoogroups.com> > > <mailto:edi-l%40yahoogroups.com> > > <mailto:edi-l%40yahoogroups.com> > > <mailto:edi-l%40yahoogroups.com> > > Subject: Re: [EDI-L] GXS DOWN????? Pollice Basso! > > > > Another GXS Banner Day!!! I know some of you just > > find yourself stuck with GXS, but when are people > > going to do themselves a favor and DUMP this > loser? > > > > Tired of these outages? > > Tired of the so-called customer service? > > Tired of that joke self-service web interface? > > Tired of the "characters" they attach to your file > > that screws with your (or your tps) ftp? > > How about the redundancy they supposedly have in > (I > > believe they- the salespeople-say) three different > > data centers? > > > > Yeah, GXS down and here is what I say: > > Pollice basso, please throw them to the lions! > > > > -Thomas > > > > > __________________________________________________________ > > Now that's room service! Choose from over 150,000 > hotels > > in 45,000 destinations on Yahoo! 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