I second Travis. We could not access their FTP servers which meant that even our data destined for another GXS partner did not make it.
On 2/26/07, Travis Truax <[EMAIL PROTECTED]> wrote: > > That's absolutely false. Our com logs show errors just accessing their > ftp > servers. > > Travis- > > -----Original Message----- > From: Nancy Plume [mailto:[EMAIL PROTECTED] <nplume%40wfubmc.edu>] > Sent: Monday, February 26, 2007 12:20 PM > To: Steve Moses; [email protected] <EDI-L%40yahoogroups.com> > Subject: RE: [EDI-L] GXS DOWN????? > > We are trying to sort this all out. From what I was informed, GXS has > several servers, the one that did interconnects to other VANS was down. > So if you were going from GXS to customer/vendor, you were ok, but if > you had to interconnect with another VAN you had failure. We had failure > and not a word from anyone!! Did anyone else get this info? They say > that they do send out notifications but only to clients ... so what if > you are a customer of a client?? How do we find out? > > ________________________________ > > From: [email protected] <EDI-L%40yahoogroups.com> [mailto: > [email protected] <EDI-L%40yahoogroups.com>] On Behalf Of > Steve Moses > Sent: Monday, February 26, 2007 12:53 PM > To: [email protected] <EDI-L%40yahoogroups.com> > Subject: RE: [EDI-L] GXS DOWN????? > > I did get the official statement from GXS regarding the outage. I will > forward or post if you wish. GSX is indicating that if you were with > their new data center (transitions in process but supposedly 600 already > transitioned), you would not have had an issue. Interestingly, I did > not see any posts from a single GSX customer indicating they remained > operational. I am now attempting to determine the validity of the > statement. > > So are there any GXS VAN customers that DID remain up ? > > Steve Moses > Systems Analyst > Iomega Corp. > (303) 681-2593 > > _____ > > From: [email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > [mailto:[email protected] <EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > ] On > Behalf Of > Scott Franklin (DFW) > Sent: Thursday, February 22, 2007 7:23 AM > To: [email protected] <EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > > Subject: RE: [EDI-L] GXS DOWN????? > > I simply emailed them and asked to be put on their notification list > anytime a broadcast message is sent such as system down or upcoming > system maintenance planned outages. > > It took much less time than deleting the "GXS is the devil" horde of > emails. > > -----Original Message----- > From: [email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > [mailto:[email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> ] On > Behalf Of Nancy Plume > Sent: Thursday, February 22, 2007 8:10 AM > To: Scott Franklin (DFW); [email protected] <EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > Subject: RE: [EDI-L] GXS DOWN????? > > How did you get on the list and do you have to pay to get these > emails? > > ________________________________ > > From: [email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > [mailto:[email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> ] On > Behalf Of > Scott Franklin (DFW) > Sent: Thursday, February 22, 2007 9:03 AM > To: [email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > Subject: RE: [EDI-L] GXS DOWN????? > > We received a total of 15 emails from GXS yesterday in regards > to the > outage. > > -----Original Message----- > From: [email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > [mailto:[email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> ] On > Behalf Of Nancy Plume > Sent: Thursday, February 22, 2007 6:34 AM > To: [email protected] <edi-l%40yahoogroups.com> <mailto:edi- > l%40yahoogroups.com> > <mailto:edi-l%40yahoogroups.com> > <mailto:edi-l%40yahoogroups.com> > <mailto:edi-l%40yahoogroups.com> > Subject: RE: [EDI-L] GXS DOWN????? > > Technology does have its ups and downs, but why not notify your > customers when you go down????? I have used the Sterling > Commerce VAN > for over 10 years and they are good at letting you know when > they are > doing updates, when they are refreshing or having to shut down > for > patches at nite. Then they even send out emails to let you know > when it > is back up. We have not had services go down during production > hours > ever that I can remember. They "take care of their customers." > We send out PO's to our VAN they go to GXS to our vendor and > ..... > ??????? We had 17 orders that ?????? did they get them? Why > can't GXS > inform their customers when they go down???? Just a simple > request > .... oh and they want to get paid for their inability to keep > their > system running??? > > ________________________________ > > From: [email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > [mailto:[email protected] <EDI-L%40yahoogroups.com> <mailto:EDI- > L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> > <mailto:EDI-L%40yahoogroups.com> ] On > Behalf Of > Thomas Seay > Sent: Wednesday, February 21, 2007 1:39 PM > To: [email protected] <edi-l%40yahoogroups.com> <mailto:edi- > l%40yahoogroups.com> > <mailto:edi-l%40yahoogroups.com> > <mailto:edi-l%40yahoogroups.com> > <mailto:edi-l%40yahoogroups.com> > <mailto:edi-l%40yahoogroups.com> > Subject: Re: [EDI-L] GXS DOWN????? Pollice Basso! > > Another GXS Banner Day!!! I know some of you just > find yourself stuck with GXS, but when are people > going to do themselves a favor and DUMP this loser? > > Tired of these outages? > Tired of the so-called customer service? > Tired of that joke self-service web interface? > Tired of the "characters" they attach to your file > that screws with your (or your tps) ftp? > How about the redundancy they supposedly have in (I > believe they- the salespeople-say) three different > data centers? > > Yeah, GXS down and here is what I say: > Pollice basso, please throw them to the lions! > > -Thomas > > __________________________________________________________ > Now that's room service! Choose from over 150,000 hotels > in 45,000 destinations on Yahoo! 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