On 21/09/2017 01:08, Michele Warther wrote:
We’re doing this because all of our users could become impacted by a
> few subscribers inactivity. This happens because anyone’s inactivity
> influences the delivery of all of our email programs when it becomes
> frequent often - we want those who want to receive email content to
> receive it.
Can you elaborate on what this means? I'm struggling to understand what
the issue at hand is, and why removing the text-only subscriber option
is a solution.
"when it becomes frequent often" doesn't make much sense. I assume you
meant either "frequent" or "often", or you missed out a word, but even
"when [the delivery of all of our email programs] becomes frequent"
doesn't make much sense to me in context.
So, specifically, can you elaborate on:
- how or why do text-only subscribers impact the ability of Mozilla to
deliver email to people who have purposefully subscribed to such email?
- what are "inactive" subscribers generally (ie besides those who
subscribe to text-only emails) and how or why do such subscribers do the
same (as distinct from "text-only" subscribers) ?
- how many people subscribe to text-only email vs. HTML e-mail, and how
do those numbers compare to the total number of "inactive" subscribers?
~ Gijs
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