Some thoughts from someone on the other side.

What's the point of saying "Oh, I'm an outsourced nobody." in a post where one 
is asking for help. So you may choose to not answer or sit on your high horse 
and ridicule their incompetence when they're struggling?
If you guys (actual mainframe folk with decades of background) are going to 
compare outsourced folk vs yourselves, you're doing it wrong.
Most of your outsourced folk are younger than the total experience you may 
have. Of course they're going to be inferior.
Do you call a baby rubbish because it can't write a sonnet? Yes, the baby has 
no business writing sonnets but welcome to the world of outsourcing.

When deciding to outsource, your employer has chosen money over the people who 
have served him/her for a long time.
Don't take out your anger and disgust on people who are struggling to better 
themselves because they have massive shoes to fill.
It's not his/her action that has led to you being laid off and being forced to 
accept ridiculous things (train or you don't get your 401k or whatever) in your 
last hours (on the job).

That said, here's some actual feedback which may not be possible to implement 
at all though:
1. Exercise as many choices as you must to ensure you do not suffer. Try as 
hard as you can to not accept people who can't speak basic English.
The big man at the outsourcer may not leave that choice to you but trust me, 
this is the root of all the abscess that you're (employer) being charged for.
"This guy can't speak, so let's make him work under some 15,000 managers who 
repeat the same thing without adding value."
Oh, and BTW, these managers are paid a f*k load more than the people working, I 
would assume.

2. Offshoring development, IMHO, is the worst thing you can do.
You want your company to work on code that's written by someone who's knowledge 
is extremely limited, and someone who would keep trying to nail everything 
because he has a hammer?

3. If you are able to pick the right (technical) people, keep the overhead 
(hey, if we're "resources", what's above us ought to be "overhead" right?) to 
an extreme minimum.

Who knows, some day Watson may make the whole industry go away and one machine 
may manage the other. At that point, you get to say "Ha! No more of these 
'incompetent masses'".

– Vignesh
Mainframe Infrastructure

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Tom Marchant
Sent: Thursday, Feb 25, 2016 12:03 AM
To: [email protected]
Subject: Re: Outsourcing Stories Good or Bad!

On Wed, 24 Feb 2016 10:31:14 +0000, Mark Wilson wrote:

>I am working with a client in Europe that is being requested by his
>senior management team to look at outsourcing their IT systems,
>including their system z platform.
>
>Would anyone be willing to share any war stories of their experiences
>with Outsourcing good or bad?

There has been considerable evidence of outsourcing to incompetent companies on 
IBM-Main lately. They don't say that they are outsourcers, but in the last few 
days there have been threads from people who hadn't a clue what they were 
doing. My guess is that they are outsourcers. Two that come to mind are the 
thread on a DASD device not going offline, and one about Applying a PTF to
DB2 10.

--
Tom Marchant

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