There's just no way that anyone with any level of technical expertise
could have difficulty setting up this product.  

You either have serious issues with Imail itself (unlikely), incompetent
staff or there's some valid, complicating - and highly unusual -
3rd-party issue that's getting in your way.  Declude almost defines the
no-brainer as far as server software goes.

--Matt Robertson--
MSB Designs, Inc.
http://mysecretbase.com



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:IMail_Forum-owner@;list.ipswitch.com] On Behalf Of Tom Kemp
Sent: Tuesday, November 12, 2002 7:19 AM
To: IMail Users Group
Subject: [IMail Forum] Something better than Declude
Importance: High


Well, we've been trying for a couple of weeks to work with Declude...
What
a pain in the *%@!  Is there anything out there that you can recommend
that
will work better with our Imail server for filtering all of this junk
mail?
Perhaps something with a better user interface, that can be used to
filter
on the server-wide level, with the capability to make acceptions and
additions per user?  Perhaps event a User's self-configurable option?

I've had two engineers here spending alot of time with this product.
They
are both considerably intelligent and experienced, yet they have had
nothing
but trouble.  We've played with a per-user package called IHateSpam
before
we tried the declude solution.  It wass very User friendly and worked
right
out of the box.  The down side was that it only worked with Outlook (not
even Outlook Express), and was configured for each individual on their
systems...no centralized database.  We would prefer something that was
more
centralized...giving more control to the engineers.

Dennis T. Kemp II (Tom)
Program Manager MCSE/CNA/A+
Control Concepts, Inc.
[EMAIL PROTECTED]

703-876-6418
Fax#: 703-876-6416


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