Tom,

If you did not purchase the PRO version of Declude Junkmail, you're not going to be able to utilize the "per user" settings as you had hoped.

http://www.declude.com/JunkMail/compare.htm


Declude has some great list servs that provide product specific assistance. I have always found the response to be very quick to any question I have asked.

http://www.declude.com/support.htm


You can also check the list archives. People will often post (upon request, either off list or on list) copies of their configuration files. That may help you as well.

http://www.mail-archive.com/declude.junkmail%40declude.com/


Good luck,

John

At 10:19 AM 11/12/2002, you wrote:
Well, we've been trying for a couple of weeks to work with Declude...  What
a pain in the *%@!  Is there anything out there that you can recommend that
will work better with our Imail server for filtering all of this junk mail?
Perhaps something with a better user interface, that can be used to filter
on the server-wide level, with the capability to make acceptions and
additions per user?  Perhaps event a User's self-configurable option?

I've had two engineers here spending alot of time with this product.  They
are both considerably intelligent and experienced, yet they have had nothing
but trouble.  We've played with a per-user package called IHateSpam before
we tried the declude solution.  It wass very User friendly and worked right
out of the box.  The down side was that it only worked with Outlook (not
even Outlook Express), and was configured for each individual on their
systems...no centralized database.  We would prefer something that was more
centralized...giving more control to the engineers.

Dennis T. Kemp II (Tom)
Program Manager MCSE/CNA/A+
Control Concepts, Inc.
[EMAIL PROTECTED]

703-876-6418
Fax#: 703-876-6416


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