Sounds like they have your e-mail address wrong in their address book. When they reply it picks up the correct reply address from your e-mail so it's delivered.
Do your logs show them connecting? ---------- Original Message ---------------------------------- From: "lzeltzer" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Thu, 13 Feb 2003 11:40:48 -0700 >We are running Imail ver 7.13 with virus protection turned on. > >What we have been seeing for some time is mail not always making it >through. Some external clients have had to email us at Yahoo accounts >because although we can email them their mail cannot consistantly get >through to our server. > >We have noticied that if we initiate an email to a client who is having >problems and they reply it does get through. However if they initiate >the email it fails. They do not receive any notification of failure the >mail just falls into a black hole. > > Has anyone else had a similar experience or solution? > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
