Sorry I missed the other questions

The domain in question is dreamnet.com

The DNS is externally hosted by bulkregister.com

mail.DREAMNET.COM    216.206.180.74 

I will check log files for a foot print on the next complaint right now
I would be a challenge.



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott Perry
Sent: Thursday, February 13, 2003 1:44 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Email not being received


That won't prevent delivery of normal E-mails.

How about the other questions?  Without knowing the domain, it's
impossible 
for us to do anything other than guess what the problem could
theoretically be.

                                                    -Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches both viruses and vulnerabilities in E-mail, with
no 
annual licensing fees.


At 03:30 PM 2/13/2003, you wrote:
>We are using Imail antivirus.
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott 
>Perry
>Sent: Thursday, February 13, 2003 1:10 PM
>To: [EMAIL PROTECTED]
>Subject: Re: [IMail Forum] Email not being received
>
>
>
> >We are running Imail ver 7.13 with virus protection turned on.
>
>What type of virus protection?  IMail AntiVirus?  Declude Virus?  A 
>gateway?  A standard (non-mail) virus scanner?  Depending on the virus 
>protection you have, it may prevent some E-mail from being delivered.
>
> >What we have been seeing for some time is mail not always making it 
> >through. Some external clients have had to email us at Yahoo accounts

> >because although we can email them their mail cannot consistantly get

> >through to our server.
>
>What is your domain name?  There's probably a 80% chance this is a DNS 
>issue.
>
>Have you checked your log files to see whether they attempted a 
>connection?
>
> >We have noticied that if we initiate an email to a client who is 
> >having problems and they reply it does get through. However if they 
> >initiate
>the
> >email it fails.
>
>In this case, there's about a 99% chance the issue is with the 
>addressing.  For example, if you send mail with a Reply-To: of 
>"[EMAIL PROTECTED]", they will reply to "[EMAIL PROTECTED]" 
>(whereas they would normally address to "[EMAIL PROTECTED]").
>                                  -Scott
>
>---
>[This E-mail was scanned for viruses by Declude Virus 
>(http://www.declude.com)]
>
>
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---
[This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]


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