Maybe they have an e-mail address with a - or a . in it and it is also used as the mailbox delimiter? I am not sure if that would cause a problem, but maybes.
Travis -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of E. Shanbrom (Ipswitch) Sent: Tuesday, January 20, 2004 11:51 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Invalid final delivery userid What do the SMTP logs show for this aborted delivery. IMail saves to the sent folder by send the message to [EMAIL PROTECTED] Eric S ----- Original Message ----- From: "Douglas Hardison" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, January 20, 2004 9:51 AM Subject: [IMail Forum] Invalid final delivery userid > Recently, I've started receiving complaints from a few customers using > our web interface. They are receiving messages from the postmaster when > sending emails. > The email does go out, but they receive an email from the postmaster > stating "Invalid final delivery userid: > [EMAIL PROTECTED]" > ( hercules.bbnp.com being the name of our mail server). > > After logging into a couple of the problem accounts, I see that they > have their preferences set to "save a copy of outgoing email to sent > items folder". I assume that would account for the -Sent being tacked > on to their email. > > We are using Imail 8.05 with the Killer Webmail templates on Windows 2000. > As far as I know this only started happening a few days ago. > I haven't recently changed anything on the server. > For the domain, I have Sub-mailbox creation set to "Create". > > Any ideas what might be happening, and how i can fix it? > Pointers to documentation, etc... are welcome. > I've searched Ipswitch's Knowledge base but didn't find anything > in particular that helped. > > Douglas Hardison > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
