> From: Sherry/Support <[email protected]> > Because I've been reading this list for many years and I know the direction > this > topic will end up going! I don't want this to become a thread about Ancestry.
Fine. Please realize though that this was only my 2nd or 3rd post here, and your response only quoted me. Being snipped at by customer support for something I have not done, nor intended to do isn't friendly. Doesn't seem a good way to keep customers. Just saying. > Note that I also wrote " Unless it's on how to incorporate data from Ancestry > (or any other website) into Legacy....." Yes, I caught that. I replied by saying I want to do the opposite of that. I'm still not clear. The tone sounds very hostile to me, but the use of "unless" seems to be opening the door a little. So, if you please, could you give me in plain English if talking about how best to get my info. out of Legacy onto the internet is a banned topic for this list. Obviously that will necessarily include discussion of products not written or sold by makers of Legacy. > The "third-party products" which are acceptable to discuss are those > specifically sold by us as add-on programs. You can find a list of them on the > website under the Add-Ons menu. Well, that is clear, and very limiting. The friendly exchange of ideas in the use of the Legacy products in my mind would include how best to get the info. out and shared online, what the best partner products for doing so might be, etc. However, I read your statement that any post mentioning third party products not sold by the Legacy coop are unwelcome. It's your sandbox, your rules, so fine. That just wasn't made clear in the guide to me. > You are free to discuss how to create web pages in Legacy.... I don't. I have many years experience writing software, including web sites and applications. What I want to know is the best way to use Legacy to help manage, maintain, create and otherwise integrate with an online presence for my genealogical info. This is something I have no experience with. > Please review the LUG list guidelines at > http://www.legacyfamilytree.com/Etiquette.asp. I have. Didn't think I was violating them. > "Send messages only in plain text Sorry about this one. 1.) I am a member of only one other list that has this requirement. In that case they provide the ability to reply and post to their boards online for folks like me that 2.) Use an email client that requires a manual setting change to send plain text for each new message. I can assure you I do not sent Rich Text emails intentionally, but a manual process is an error prone process. > ... Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
