I wasn't picking you out. I'm sorry you felt that way. I was just trying to put a stop to the thread before it went further.
What is *not* on topic is discussing Ancestry and whether it's worth the money or not and what you've found on the site. What *is* on topic is discussing copying data from Ancestry into Legacy. Does that explain it better? I accidentally sent a message in HTML when I responded to a lister who had written in HTML and got a message that reminded me to change to plain text. I realize that "accidents happen" but there are posters who continue to use HTML in spite of numerous warnings about the dangers and difficulties of HTML.... (please review the guidelines for details) I've been on numerous email lists and every one of them has rules of some sort which the listers are expected to follow. I have no problems with that because I always read those rules or guidelines before signing up - acknowledging in my mind at least that by signing up I agree with them. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: Tony Tubbs [mailto:[email protected]] Sent: Tuesday, December 22, 2009 11:46 AM To: [email protected] Subject: Re: [LegacyUG] Using Legacy with Ancestry.com or other online programs > From: Sherry/Support <[email protected]> > Because I've been reading this list for many years and I know the direction > this > topic will end up going! I don't want this to become a thread about Ancestry. Fine. Please realize though that this was only my 2nd or 3rd post here, and your response only quoted me. Being snipped at by customer support for something I have not done, nor intended to do isn't friendly. Doesn't seem a good way to keep customers. Just saying. > Note that I also wrote " Unless it's on how to incorporate data from Ancestry > (or any other website) into Legacy....." Yes, I caught that. I replied by saying I want to do the opposite of that. I'm still not clear. The tone sounds very hostile to me, but the use of "unless" seems to be opening the door a little. So, if you please, could you give me in plain English if talking about how best to get my info. out of Legacy onto the internet is a banned topic for this list. Obviously that will necessarily include discussion of products not written or sold by makers of Legacy. > The "third-party products" which are acceptable to discuss are those > specifically sold by us as add-on programs. You can find a list of them on the > website under the Add-Ons menu. Well, that is clear, and very limiting. The friendly exchange of ideas in the use of the Legacy products in my mind would include how best to get the info. out and shared online, what the best partner products for doing so might be, etc. However, I read your statement that any post mentioning third party products not sold by the Legacy coop are unwelcome. It's your sandbox, your rules, so fine. That just wasn't made clear in the guide to me. > You are free to discuss how to create web pages in Legacy.... I don't. I have many years experience writing software, including web sites and applications. What I want to know is the best way to use Legacy to help manage, maintain, create and otherwise integrate with an online presence for my genealogical info. This is something I have no experience with. > Please review the LUG list guidelines at > http://www.legacyfamilytree.com/Etiquette.asp. I have. Didn't think I was violating them. > "Send messages only in plain text Sorry about this one. 1.) I am a member of only one other list that has this requirement. In that case they provide the ability to reply and post to their boards online for folks like me that 2.) Use an email client that requires a manual setting change to send plain text for each new message. I can assure you I do not sent Rich Text emails intentionally, but a manual process is an error prone process. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
