> -----Original Message-----
> From: Michael Butash [mailto:mich...@butash.net]
> Sent: Wednesday, October 5, 2016 9:03 PM
> To: Limonciello, Mario <mario_limoncie...@dell.com>; linux-desktops
> <linux-deskt...@lists.us.dell.com>
> Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times
> when I press it once
> 
> So I'd gotten around to doing both a firmware upgrade to the latest for
> mine (e7240 g5), and found that some is fixed, some is quite worse.
> 
> The keyboard repeating resolved itself with that.  Thank you, that is
> truly sanity testing at times.

Glad that part is sorted.

> 
> My zombie laptop sleep problem got precipitously worse, and now I have
> very much weird behavior around sleep activities in general.
> 
> After doing so, I began to see that now instead of every few weeks,
> every few days (or day if busy between sites) it'll go zombie mode,
> refusing to stay shutdown and/or sleep without reawakening a few seconds
> later.  This is a pain as I actually now have to save out a dozen
> half-finished projects and do the 7-second power button salute to stay
> down.  Sleep, kde shut-down, or actual power-off now command will not
> alone make it stay off.

Wait - what?  I'd be pretty concerned on this and possibly being a HW problem.
Can you reproduce this from EFI shell or BIOS?  Or possibly if you run WinPE?

Something that can rule out the rest of the SW stack on the Linux side 
influencing
it.

> 
> Also, with the update, my lid closing no longer invokes sleep.  I have
> to hit Fn-Moon to sleep, which works.  It also used to sleep when
> lid/Fn-Moon was at a login prompt (sddm), but now does not. That might
> be more kde, but also changed behaviors with the bios upgrade.
> 

It's pretty unusual for a FW update to change being able to get a lid event
in the OS.  Did you perhaps have other updates at the same time?
I think the first thing I'd recommend doing is trying to open up:
# acpi_listen

And look for whether you are getting lid events at all.  If you are, it's
something else busted in the SW stack.

If you're not, I'd ask are you running with any custom kernel command
line options or a custom built kernel that you might have forgotten to
configure some ACPI related options?

> So if I called support and said I am using linux, they're not going to
> look at me like I have 3 heads, are they?  I usually just don't bother
> using support for anything that might potentially be deflected to using
> linux, as your support is usually pretty useless like that in a bad
> way.  I'd love to be wrong, and will try if you think it is worthwhile.
> 

Did you purchase with Linux or with Windows?  
Do you know what support level came with your machine?  
Premium support or ProSupport both have folks that could try to work
With you to identify what's HW/FW/OS behavior.

If you have purchased with Linux, it does sound like you have strayed
from the factory OS at least some, so it does become harder to pinpoint
if it was say a kernel regression or something in the rest of the software 
stack.


> -mb
> 
> 
> On 09/12/2016 08:50 AM, mario.limoncie...@dell.com wrote:
> > On the Latitude, you should check and make sure you are up to date on the
> latest BIOS.
> > This type of issue was resolved by an EC and BIOS update.
> >
> > I'm not aware of anything in Inspiron related to this, but first thing you
> should do is update BIOS
> > in case there was a similar fix as the Latitude one that was applied.
> >
> > If it's persisting, see if you can reproduce it in EFI shell, WinPE or some
> other EFI applications outside Ubuntu.
> > Which 3000 Inspiron is this?  You can check /sys/class/dmi/id for more
> details if you don't know.
> >
> > If you can reproduce it outside Ubuntu I would recommend you contact
> support so they can
> > work with the BIOS team to resolve it there.
> >
> >> -----Original Message-----
> >> From: linux-desktops-bounces On Behalf Of Michael Butash
> >> Sent: Friday, September 9, 2016 11:30 PM
> >> To: linux-desktops <linux-deskt...@lists.us.dell.com>
> >> Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times
> >> when I press it once
> >>
> >> Oddly I have a Latitude e7220 that I get this on almost constantly
> >> across all keys, that it'll just repeat to infinity on at times after
> >> furious typing and/or backspacing.  Hitting two keys at the same time
> >> seems to trigger it.  I'm amazed I haven't thrown it across a room at
> >> times, but I really do like the device otherwise that I've learned to
> >> almost just deal with it.
> >>
> >> I figured it was more a defective keyboard I've been too lazy to try and
> >> deal with clueless dell support with testing anything around linux, but
> >> interesting others see this too.  Maybe some sort of hardware or
> >> acpi/bios level defect?
> >>
> >> -mb
> >>
> >>
> >> On 09/09/2016 02:15 PM, Brian E. Lavender wrote:
> >>> I have have a Dell Inspiron 11 3000 with Ubuntu installed. If I hit the 
> >>> Fn-
> >> PgUp, it goes
> >>> page up a whole bunch of times. The page up key is combined with the
> up
> >> arrow key. I hold
> >>> the Fn key to get page up.
> >>>
> >>> Any tips?
> >>>
> >>> Thanks,
> >>>
> >>> brian
> >>
> >> _______________________________________________
> >> Linux-Desktops mailing list
> >> Linux-Desktops@dell.com
> >> https://lists.us.dell.com/mailman/listinfo/linux-desktops
> >> Please read the FAQ at http://lists.us.dell.com/faq
> 

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