> -----Original Message----- > From: linux-desktops-bounces On Behalf Of Brian E. Lavender > Sent: Tuesday, October 11, 2016 12:59 PM > To: linux-desktops <[email protected]> > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > when I press it once > > Mario, > > Thank you for the feedback. Couple more questions below. > > On Tue, Oct 11, 2016 at 05:42:45PM +0000, [email protected] > wrote: > > Brian, > > > > > -----Original Message----- > > > From: linux-desktops-bounces On Behalf Of Brian E. Lavender > > > Sent: Tuesday, October 11, 2016 12:27 PM > > > To: linux-desktops <[email protected]> > > > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > > > when I press it once > > > > > > Mario, > > > > > > I put in some inline questions. > > > > > > brian > > > > > > On Mon, Oct 10, 2016 at 07:39:54PM -0700, Brian E. Lavender wrote: > > > > My Inspiron 3000 is > > > > Dell Inc. Inspiron 11-3162/050HCR, BIOS 1.0.9 06/16/2016 > > > > I double checked this model and there were some issues with fn-lock not > > working properly, but they were fixed by the BIOS release you have. > > > > > > > > > > and I can not seem to get the page up / page down working right. I hit > fn- > > > pgup and fn-pgdown. > > > > At first it repeated, and now it does nothing. I am not sure what is up. > The > > > PgUp is combined > > > > with the up arrow. > > > > > > > > On Mon, Sep 12, 2016 at 03:50:08PM +0000, > [email protected] > > > wrote: > > > > > On the Latitude, you should check and make sure you are up to date > on > > > the latest BIOS. > > > > > This type of issue was resolved by an EC and BIOS update. > > > > > > > > > > I'm not aware of anything in Inspiron related to this, but first > > > > > thing you > > > should do is update BIOS > > > > > in case there was a similar fix as the Latitude one that was applied. > > > > > > > > > > If it's persisting, see if you can reproduce it in EFI shell, WinPE > > > > > or some > > > other EFI applications outside Ubuntu. > > > > > > How do I test this in the EFI shell? I just tried testing using xev. > > > > Add EFI shell to a USB boot disk under /efi/boot/bootx64.efi. > > >From the F12 menu, select your USB boot disk. > > Do I just copy this program to an USB thumb drive or SD card? I erased > the Windows install. I don't see this program anywhere. Is there somewhere > I can get it or do I need to reinstall Windows? >
EFI shell can be found online at a variety of websites. It's an EFI application That is part of Tianocore. If it can reproduce this problem, that would be easier Than doing Windows. If it doesn't prove to be a good place to reproduce the problem, some alternatives: * Create a Windows 10 to go USB disk (read up on how to do this). * Create a Windows PE USB disk * Try to just boot your Windows recovery media and reproduce from the rescue command prompt. > > > > Try pressing the troublesome buttons. > > > > > > > > > > Which 3000 Inspiron is this? You can check /sys/class/dmi/id for more > > > details if you don't know. > > > > > > > > > > If you can reproduce it outside Ubuntu I would recommend you > contact > > > support so they can > > > > > work with the BIOS team to resolve it there. > > > > > > This Inspiron 3000 didn't come with Ubuntu preinstalled, but it appears as > if it > > > is certified. > > > Should I contact Dell support? > > > > > > > Yeah, contacting support would be a good idea, but since you didn't > purchase > > it with Ubuntu, I would recommend you reproduce it in Windows or EFI > shell > > first. Problems like this can inadvertently be caused by Linux so it's > important > > to reproduce it somewhere more fixed. > > > > If you had purchased it with Ubuntu they would have likely had you > reproduce > > it in the factory installed OS. They'll need to log a support issue, and > > having > it > > somewhere reproducible for the BIOS team is necessary. > > I tried testing with evtest and it can see the events without the rapid > repeat. > Seems like the problem is somewhere else? > You mean that this works properly in evtest but not xev? Then it is likely something in X or your window manager artificially limiting the repeat rate. _______________________________________________ Linux-Desktops mailing list [email protected] https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
