Hi Greg, > . If that still doesn't work then > please let us know and we can look at alternatives.
Oh, I have just placed the order for the pilot system I am installing for my university! According to your experience as I have none, is it still worth to get the device or cancel the order? Many thanks in advance, Leslaw On Sep 21, 2011, at 4:51 PM, Greg Logan wrote: > On 11-09-20 11:13 PM, Kristof Keppens wrote: >> Hi, >> >> We recently bought 2 Epiphan Capture Appliances to use with our new 1.2 >> servers. Unfortunately we're experiencing some issues with the >> configuration. I first tried to configure the ECA but it seemed no >> requests ever reached the server. After saving the matterhorn config >> form the page also seemed to hang, just kept loading. When then going >> back to admin and matterhorn page the settings seemed to be saved but no >> message of that appeared and also the device never registered on the >> server. > > The stock firmware has a bug that prevents it from properly registering > with a 1.2 core. I've since corrected it, but it does require an > upgrade to the newest (2.2.0d, should be out this week hopefully) firmware. > >> I then noticed that there is a newer firmware, still on 2.2.0rc1 so >> decided to try the upgrade first. On ECA 1 the upload succeeded but got >> an internal server error. Now all admin pages on that ECA give an >> internal server error. >> On ECA 2 the upload failed with "Error uploading firmware file 3". > > The devices have small amounts of memory inside and can misbehave > sometimes when they need to upgrade their firmware. I would remove > power from both units for a minute or two, then restore power and > immediately try and upgrade again. If that still doesn't work then > please let us know and we can look at alternatives. > > G > >> Can someone assist me in either the firmware upgrade or the matterhorn >> config ? >> >> Thanks a lot! >> >> Kristof Keppens >> _______________________________________________ >> Matterhorn-users mailing list >> [email protected] >> http://lists.opencastproject.org/mailman/listinfo/matterhorn-users > > > _______________________________________________ > Matterhorn-users mailing list > [email protected] > http://lists.opencastproject.org/mailman/listinfo/matterhorn-users ====================== Dr Leslaw Zieleznik OBIS Oxford Brookes University Headington Oxford OX3 0BP ______________________ [email protected] Tel: +44 (0)1865 483973 Fax: +44 (0)1865 483073 ======================
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