Hi Greg,

I currently have the Core running fine (as I have successfully uploaded few 
videos to the system), which I am running on the MacPro with Ubuntu 10.10 64 
bits (as a test server).

And I have two questions, as I am about to install the Capture Agent:
i) what driver should I select when I have no physical device connected, just 
to test the Mockup Capture?
ii) what driver should I select for the Matterhorn Appliance, as I can't see 
this device on the drivers list?
iii) I guess, that it is possible to have the MA installed and to run Mockup 
Capture for system testing?

Many thanks in advance,

Leslaw



On Sep 21, 2011, at 5:39 PM, Greg Logan wrote:

> On 11-09-21 10:04 AM, Dr Leslaw Zieleznik wrote:
>> Hi Greg,
>> 
>>> .  If that still doesn't work then
>>> please let us know and we can look at alternatives.
>> 
>> Oh, I have just placed the order for the pilot system I am installing
>> for my university!
>> According to your experience as I have none, is it still worth to get
>> the device or cancel the order?
> 
> For sure!  There are lots of people who have them and (I assume) have
> upgraded them.  The earlier versions of the firmware have an issue where
> the OS creates a couple of large files in memory, and then does not have
> enough free memory to update the firmware.  This has since been fixed,
> but obviously some of the shipped devices are still encountering the bug.
> 
> I believe setting the encoding settings as low as they will go should
> free up enough memory, but if not there are remote support options which
> do work for sure.
> 
> G
> 

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