On 11-09-22 12:43 AM, Kristof Keppens wrote: > I've just tried the upgrade after disabling most features and setting > streaming settings to the fastest + without a dvi connection active and > now the upgrade succeeded. Thanks for the help. > > However after the update the device is still unable to register itself > with the server. It seems that no request arrive at the server. Should > we wait for the 2.2.0d firmware for this to work?
It won't work without it unfortunately. I'm surprised I haven't seen more complains on list, this bug affects (as far as I know) all recent versions of the firmware and I only recently caught it. > I've one more question about the appliance, there is the menu > maintenance with settings for the maintenance server. What does this do > and should we enable it ? This is an Epiphan function, but I believe it allows remote support of the device from Epiphan's tech support staff. I've left mine enabled since it doesn't seem to hurt anything. > Also is there any way to monitor these devices ( through zabbix or > nagios )? Not yet. This has been requested, but I have not seen any movement in that regard. G > Thanks > > Kristof > > > On 09/21/2011 09:46 PM, Greg Logan wrote: >> On 11-09-21 12:44 PM, Sweetman, Eric wrote: >>> I don't mean to thread-jack, but I am having similar issues with an ECA. >>> >>> I am a new Matterhorn user who is also having issues with registering >>> the ECA on 1.2 core. My ECA is showing 2.2.0d firmware. I plug in >>> admin/opencast for the username and password and point the URL to our >>> Matterhorn server but it never registers. If I run a Wireshark >>> capture, I am seeing the same "401 Incorrect Response" as another user >>> who posted earlier in the week. >>> >>> What am I doing wrong? We would like to get this up and running. >> >> I've seen other units with 2.2.0d on them as well, and it doesn't seem >> to be the 'real' 2.2.0d. I sent in a patch last week, and the latest >> firmware available from Epiphan's site is still 2.2.0c >> (http://www.epiphan.com/downloads/firmware/Davinci_Matterhorn/beta.php), >> so I would wait until the version available from their site changes. >> >> G >> >>> Thanks, >>> >>> Eric Sweetman >>> Director of Technology >>> Troy City Schools >>> [email protected] >>> >>> -----Original Message----- >>> From: [email protected] >>> [mailto:[email protected]] On Behalf Of Greg >>> Logan >>> Sent: Wednesday, September 21, 2011 11:52 AM >>> To: [email protected] >>> Subject: Re: [Matterhorn-users] Epiphan Capture Appliance >>> >>> On 11-09-20 11:13 PM, Kristof Keppens wrote: >>>> Hi, >>>> >>>> We recently bought 2 Epiphan Capture Appliances to use with our new >>>> 1.2 servers. Unfortunately we're experiencing some issues with the >>>> configuration. I first tried to configure the ECA but it seemed no >>>> requests ever reached the server. After saving the matterhorn config >>>> form the page also seemed to hang, just kept loading. When then going >>>> back to admin and matterhorn page the settings seemed to be saved but >>>> no message of that appeared and also the device never registered on >>>> the server. >>> >>> The stock firmware has a bug that prevents it from properly registering >>> with a 1.2 core. I've since corrected it, but it does require an >>> upgrade to the newest (2.2.0d, should be out this week hopefully) >>> firmware. >>> >>>> I then noticed that there is a newer firmware, still on 2.2.0rc1 so >>>> decided to try the upgrade first. On ECA 1 the upload succeeded but >>>> got an internal server error. Now all admin pages on that ECA give an >>>> internal server error. >>>> On ECA 2 the upload failed with "Error uploading firmware file 3". >>> >>> The devices have small amounts of memory inside and can misbehave >>> sometimes when they need to upgrade their firmware. I would remove >>> power from both units for a minute or two, then restore power and >>> immediately try and upgrade again. If that still doesn't work then >>> please let us know and we can look at alternatives. >>> >>> G >>> >>>> Can someone assist me in either the firmware upgrade or the matterhorn >>> >>>> config ? >>>> >>>> Thanks a lot! >>>> >>>> Kristof Keppens >>>> _______________________________________________ >>>> Matterhorn-users mailing list >>>> [email protected] >>>> http://lists.opencastproject.org/mailman/listinfo/matterhorn-users >>> >>> >>> _______________________________________________ >>> Matterhorn-users mailing list >>> [email protected] >>> http://lists.opencastproject.org/mailman/listinfo/matterhorn-users >> >> >> >> >> _______________________________________________ >> Matterhorn-users mailing list >> [email protected] >> http://lists.opencastproject.org/mailman/listinfo/matterhorn-users > > _______________________________________________ > Matterhorn-users mailing list > [email protected] > http://lists.opencastproject.org/mailman/listinfo/matterhorn-users
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