Is there any info available on when we can expect the 2.2.0d firmware on
the epiphan site. Without it our epiphan capture appliances are useless
and we would very much like to start testing them with our opencast 1.2
server.
Thanks
Kristof
On 09/22/2011 05:40 PM, Greg Logan wrote:
On 11-09-22 12:43 AM, Kristof Keppens wrote:
I've just tried the upgrade after disabling most features and setting
streaming settings to the fastest + without a dvi connection active and
now the upgrade succeeded. Thanks for the help.
However after the update the device is still unable to register itself
with the server. It seems that no request arrive at the server. Should
we wait for the 2.2.0d firmware for this to work?
It won't work without it unfortunately. I'm surprised I haven't seen
more complains on list, this bug affects (as far as I know) all recent
versions of the firmware and I only recently caught it.
I've one more question about the appliance, there is the menu
maintenance with settings for the maintenance server. What does this do
and should we enable it ?
This is an Epiphan function, but I believe it allows remote support of
the device from Epiphan's tech support staff. I've left mine enabled
since it doesn't seem to hurt anything.
Also is there any way to monitor these devices ( through zabbix or
nagios )?
Not yet. This has been requested, but I have not seen any movement in
that regard.
G
Thanks
Kristof
On 09/21/2011 09:46 PM, Greg Logan wrote:
On 11-09-21 12:44 PM, Sweetman, Eric wrote:
I don't mean to thread-jack, but I am having similar issues with an ECA.
I am a new Matterhorn user who is also having issues with registering
the ECA on 1.2 core. My ECA is showing 2.2.0d firmware. I plug in
admin/opencast for the username and password and point the URL to our
Matterhorn server but it never registers. If I run a Wireshark
capture, I am seeing the same "401 Incorrect Response" as another user
who posted earlier in the week.
What am I doing wrong? We would like to get this up and running.
I've seen other units with 2.2.0d on them as well, and it doesn't seem
to be the 'real' 2.2.0d. I sent in a patch last week, and the latest
firmware available from Epiphan's site is still 2.2.0c
(http://www.epiphan.com/downloads/firmware/Davinci_Matterhorn/beta.php),
so I would wait until the version available from their site changes.
G
Thanks,
Eric Sweetman
Director of Technology
Troy City Schools
[email protected]
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Greg
Logan
Sent: Wednesday, September 21, 2011 11:52 AM
To: [email protected]
Subject: Re: [Matterhorn-users] Epiphan Capture Appliance
On 11-09-20 11:13 PM, Kristof Keppens wrote:
Hi,
We recently bought 2 Epiphan Capture Appliances to use with our new
1.2 servers. Unfortunately we're experiencing some issues with the
configuration. I first tried to configure the ECA but it seemed no
requests ever reached the server. After saving the matterhorn config
form the page also seemed to hang, just kept loading. When then going
back to admin and matterhorn page the settings seemed to be saved but
no message of that appeared and also the device never registered on
the server.
The stock firmware has a bug that prevents it from properly registering
with a 1.2 core. I've since corrected it, but it does require an
upgrade to the newest (2.2.0d, should be out this week hopefully)
firmware.
I then noticed that there is a newer firmware, still on 2.2.0rc1 so
decided to try the upgrade first. On ECA 1 the upload succeeded but
got an internal server error. Now all admin pages on that ECA give an
internal server error.
On ECA 2 the upload failed with "Error uploading firmware file 3".
The devices have small amounts of memory inside and can misbehave
sometimes when they need to upgrade their firmware. I would remove
power from both units for a minute or two, then restore power and
immediately try and upgrade again. If that still doesn't work then
please let us know and we can look at alternatives.
G
Can someone assist me in either the firmware upgrade or the matterhorn
config ?
Thanks a lot!
Kristof Keppens
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