Hi again,
Do you select prefered queue in agent preferences ?
All queues for this agent must be in blue to have notifications from
these queue.
Le 11/03/2010 07:35, manish ramteke a écrit :
Hi,Please help me with this.
On Thu, Mar 11, 2010 at 11:39 AM, manish ramteke
<[email protected] <mailto:[email protected]>> wrote:
Hi,
I have done changes in Preferences and enabled ticket all
notification for a agent.Agent belongs to a particular queue
Are there any other settings required in queue or for user which I
might be missing.
Please suggest.
Regards,
Manish Ramteke
Regards,
Manish Ramteke
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