Thanks for the information. I found only 3 predefined groups - admin, stats and users. I created a new group "itsm-configitem", enabled all permissions but still no "ConfigItem" in the NavBar.
________________________________ From: Marco Vannini <[email protected]> To: User questions and discussions about OTRS. <[email protected]> Sent: Thu, March 11, 2010 11:42:18 AM Subject: Re: [otrs] Putting CMDB to work You should be part of itsm-configitem group, then you will have the ConfigItem in NavBar. To define new or modify the existant CI you should access [ Config Item ] in admin section
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