Hi Ben. and all..
UPDATE..

Okay, after getting the computer on Monday.. installing XP.. 2x..(dirty
install). cause they didnt' uninstall drivers, etc..(but who knew. I was
just doing what the tech had told me to do).. Anyway, on Monday nite, I
downloaded the patch..

So, on Tues morning. Figured I was "good to go". NOPE..

After sending out one or two emails. I would get.. "out of memory"..

So, another tech.. at Dell.. ordered for me.. SR' CD's.(which came this
morning).. they are a picture image. of my entire hard drive.(so I've been
told).

Anyway, on Tues nite, I WANTED my computer.. so this same tech. said, it
would take several hours.. but he would be  happy to help me. and we would
"only install the basics".. I said Fine. as long as I have email, and
internet access.. until the SR Cd's arrive..

So we did that on Tues nite, and yesterday, Wed.. was a good day. LOVE THE
COMPUTER.. This 17" ultra sharp digital screen is just AMAZING..

Anyway, yesterday afternoon, I had called my sales rep(at Dell). to ask
about books.(cause with my other computer(Gateway- from 5 years ago). I had
about 7 manuals..(not that I ever looked at them). LOL
and with this.. Only got ONE.. So I was concerned.. But he said, thats the
only one they send.

Anyway, he ordered for me.. A TECH.  to come out.. once I get these SR
Cds.(which I got this morning) and the tech will install them.. and also
check out the entire system.. to make sure - everything is up and running
properly..

Hopefully the tech will also install the firewall. and patch for me.. so I
dont' get that darn "wor*" again.

So, I was very surprised that they're sending a tech out. cause the other
day. the tech at Dell. said it would be an easy install.. and it would take
me no time..(this takes about 30 minutes) and he said, that these SR CD"s.
are like, GOLD.. and even used the expression.. You will need them sometime
in the future.. cause "Yes, Virginia.(as in yes Virginia there IS a Santa
Claus).. vir**, wor**. and crashes DO happen. and this way, these factory
SR's.. are just putting one in after another. and they're already configured
for you.. Vs. what we did the other nite, which took almost 3 hours. and
just loaded in the basics..

So, I have all the other CD's that came with the computer.. but he said,
these  are GOLD. and  will make a restore.. EASY.. when /- NOT IF.. Needed..
LOL

So, so far, ,I'm pleased with Dell..and really do love my new system.. Once
it's up and running properly.. I'll be much happier, but for right now. at
least I can browse. and do emails.


HELENE
----- Original Message -----
From: "Ben Moore" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, September 18, 2003 9:03 AM
Subject: Re: PCWorks: New Comuter. and WOES... SIGH


> Helene, give us a report on how you are doing with your new computer.
>
> Ben Moore
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