(As per the w-orm you got) The VERY FIRST thing you should have done is update the AV software, and Dell has no business selling you a PC with out dated definitions on it. I would also guess they didn't install any patches or updates on it, so you must do that, but only as I previously suggested.
You should not settle for some ridiculous restore disk. You paid for XP and you should get an XP CD. That's another problem with these name brand PC's; no OS CD. You'll won't be able to reformat now should the need arise. -Clint God Bless Us All Clint Hamilton, Owner http://OrpheusComputing.com ) ----- Original Message ----- From: "Helene Leavitt" <[EMAIL PROTECTED]> Hi Ben. and all.. UPDATE.. Okay, after getting the computer on Monday.. installing XP.. 2x..(dirty install). cause they didnt' uninstall drivers, etc..(but who knew. I was just doing what the tech had told me to do).. Anyway, on Monday nite, I downloaded the patch.. So, on Tues morning. Figured I was "good to go". NOPE.. After sending out one or two emails. I would get.. "out of memory".. So, another tech.. at Dell.. ordered for me.. SR' CD's.(which came this morning).. they are a picture image. of my entire hard drive.(so I've been told). Anyway, on Tues nite, I WANTED my computer.. so this same tech. said, it would take several hours.. but he would be happy to help me. and we would "only install the basics".. I said Fine. as long as I have email, and internet access.. until the SR Cd's arrive.. So we did that on Tues nite, and yesterday, Wed.. was a good day. LOVE THE COMPUTER.. This 17" ultra sharp digital screen is just AMAZING.. Anyway, yesterday afternoon, I had called my sales rep(at Dell). to ask about books.(cause with my other computer(Gateway- from 5 years ago). I had about 7 manuals..(not that I ever looked at them). LOL and with this.. Only got ONE.. So I was concerned.. But he said, thats the only one they send. Anyway, he ordered for me.. A TECH. to come out.. once I get these SR Cds.(which I got this morning) and the tech will install them.. and also check out the entire system.. to make sure - everything is up and running properly.. Hopefully the tech will also install the firewall. and patch for me.. so I dont' get that darn "wor*" again. So, I was very surprised that they're sending a tech out. cause the other day. the tech at Dell. said it would be an easy install.. and it would take me no time..(this takes about 30 minutes) and he said, that these SR CD"s. are like, GOLD.. and even used the expression.. You will need them sometime in the future.. cause "Yes, Virginia.(as in yes Virginia there IS a Santa Claus).. vir**, wor**. and crashes DO happen. and this way, these factory SR's.. are just putting one in after another. and they're already configured for you.. Vs. what we did the other nite, which took almost 3 hours. and just loaded in the basics.. So, I have all the other CD's that came with the computer.. but he said, these are GOLD. and will make a restore.. EASY.. when /- NOT IF.. Needed.. LOL So, so far, ,I'm pleased with Dell..and really do love my new system.. Once it's up and running properly.. I'll be much happier, but for right now. at least I can browse. and do emails. HELENE ----- Original Message ----- From: "Ben Moore" <[EMAIL PROTECTED]> > Helene, give us a report on how you are doing with your new computer. > > Ben Moore ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
